Store Sales Associate, Southkey Midvalley

Crocs Inc.
Johor Bahru
Workplace: OnsiteFull timeFunction: SalesExperience: 1-2 yearsEducation: high_schoolSkills: ["Customer service","Teamwork","Communication","Adaptability","Sales-driven mindset"]

Deliver exceptional in-store customer service using Crocs’ C.H.A.R.M. service model. Educate consumers on products, promotions, and events while supporting store goals. Assist across departments including consumer service, product knowledge, visual presentation, and stock room operations. Manage daily retail operations such as POS system tasks, replenishment, pricing/markdowns, loyalty program promotion, and cleanliness standards. Partner with Store Management to improve sales performance while following asset protection and inventory procedures.

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Crocs Inc.
Crocs Inc.
52 minutes ago

Store Sales Associate, Southkey Midvalley

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Last checked: 52 minutes agoStatus: Live

Job Summary

Deliver exceptional in-store customer service using Crocs’ C.H.A.R.M. service model. Educate consumers on products, promotions, and events while supporting store goals. Assist across departments including consumer service, product knowledge, visual presentation, and stock room operations. Manage daily retail operations such as POS system tasks, replenishment, pricing/markdowns, loyalty program promotion, and cleanliness standards. Partner with Store Management to improve sales performance while following asset protection and inventory procedures.
Location: Johor Bahru
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding service to consumers using the C.H.A.R.M. service model.
  • •Contribute to an enjoyable team environment by sharing ideas and concerns.
  • •Learn and assist across store departments, including consumer service, product knowledge, visual presentation, and stock room management.
  • •Support daily retail operations including POS system management, stock replenishment, pricing/markdown processes, loyalty program promotions, and cleanliness standards.
  • •Collaborate with Store Management to improve personal KPIs using sales-driven techniques and follow asset protection procedures.

Key Requirements

  • •Be 18 years or older.
  • •Have at least SPM / O Level or above.
  • •Minimum 1 to 2 years of working experience, preferably in retail.
  • •Be fluent in English (additional language(s) are an advantage).
  • •Be able to work rotational shifts, including nights, Saturdays, Sundays, and public holidays.
Experience:1-2 yearsRetail
Education:High School
Skills:Customer serviceTeamworkCommunicationAdaptabilitySales-driven mindset
Languages:English
Tech Stack:Point of Sale (POS) systemMicrosoft WordMicrosoft ExcelEmail

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn