Director of Strategic Operations - Payment Network

Discover Financial
United States
Workplace: OnsiteFull timeUSD 187,300 - 235,100 annuallyFunction: Executive & General ManagementExperience: 8+ yearsEducation: bachelorsSkills: ["Strategic relationship management","Thought leadership","Process improvement","Cross-stakeholder coordination"]

Lead Business Development Support (BDS) and Product Delivery teams within US Canadian Markets Operations. You’ll build and manage strategic partner relationships, support business strategy and growth opportunities, and develop implementation plans for advanced payments products such as EMV, transit, 3-D Secure, and digital payments. Serve as an operational liaison across internal and external stakeholders to streamline processes, drive continuous improvement, ensure resource capacity, and deliver on prioritized initiatives.

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Discover Financial
Discover Financial
1 month ago

Director of Strategic Operations - Payment Network

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead Business Development Support (BDS) and Product Delivery teams within US Canadian Markets Operations. You’ll build and manage strategic partner relationships, support business strategy and growth opportunities, and develop implementation plans for advanced payments products such as EMV, transit, 3-D Secure, and digital payments. Serve as an operational liaison across internal and external stakeholders to streamline processes, drive continuous improvement, ensure resource capacity, and deliver on prioritized initiatives.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Build and manage strategic relationships with internal and external business partners.
  • •Partner with business stakeholders to identify, assess, and support implementation of business strategies and growth opportunities.
  • •Develop implementation strategies for advanced payments products including EMV, transit, and 3-D Secure, plus digital payments.
  • •Provide thought leadership through analysis, strategy, client engagement, legal approvals, and opportunity assessments.
  • •Ensure adequate production capacity and improve product delivery processes through continuous improvement.

Pay and Benefits

Salary: USD 187,300 - 235,100 annually
Perks:Health Insurance

Key Requirements

  • •Bachelor’s degree or military experience.
  • •At least 8 years of project management, change management, business consulting, or operations experience within the payments industry.
  • •At least 5 years supporting, partnering, and interacting with internal or external business clients.
  • •Experience in process improvement initiatives (preferred 5+ years).
  • •Project Management Professional (PMP) certification (preferred).
Experience:8+ yearsPayments
Education:Bachelor's
Skills:Strategic relationship managementThought leadershipProcess improvementCross-stakeholder coordination
Certifications:PMP
Tech Stack:EMV3-D SecureDigital paymentsTransit

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn