Technical Product Lead, AI Email App

BJAK
Singapore
Workplace: RemoteFull timeFunction: Product ManagementSkills: ["Technical judgment","Collaboration","Curiosity","Ownership","Experimentation"]

Lead a deeply technical product for an AI email app, aligning user needs with model capabilities and engineering constraints. Own end-to-end requirements for AI behavior, system behavior, and UX, translating evaluation results and technical constraints into product and system decisions. Drive trade-offs across quality, latency, cost, reliability, safety, and user trust, while defining evaluation frameworks and quality bars through offline metrics, online experiments, and human feedback.

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FursaFursa
BJAK
BJAK
1 day ago

Technical Product Lead, AI Email App

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead a deeply technical product for an AI email app, aligning user needs with model capabilities and engineering constraints. Own end-to-end requirements for AI behavior, system behavior, and UX, translating evaluation results and technical constraints into product and system decisions. Drive trade-offs across quality, latency, cost, reliability, safety, and user trust, while defining evaluation frameworks and quality bars through offline metrics, online experiments, and human feedback.
Location: Singapore
Workplace: Remote
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Define end-to-end requirements for AI capabilities, including model behavior, system behavior, and user experience.
  • •Translate model capabilities, evaluation results, and technical constraints into product and system decisions.
  • •Make trade-offs across quality, latency, cost, reliability, safety, and UX.
  • •Partner with ML, backend, and client engineers on system design, evaluation, and iteration.
  • •Define evaluation frameworks and quality bars across offline metrics, online experiments, and human feedback.

Key Requirements

  • •Strong computer science fundamentals with system design skills.
  • •Solid understanding of modern ML and how AI systems behave in production.
  • •Comfort reading technical designs and engaging deeply with engineers on architectures.
  • •Experience owning complex technical products end-to-end, including AI/LLM-based products.
  • •Hands-on experience with model evaluation, experimentation, prompting, or AI system iteration.
Experience:LLMAIConsumer productsZero-to-one
Skills:Technical judgmentCollaborationCuriosityOwnershipExperimentation
Tech Stack:LLMMachine learningAIModel evaluation

Company Brief

BJAK
Bjak is a Malaysia-based insurtech that operates an online insurance comparison and distribution platform across SEA, simplifying purchase and servicing of motor and life insurance using digital tools and AI-enabled services.
Industry: InsurTech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Selangor, Malaysia
Founded: 2019
Glassdoor
Glassdoor: 2.5
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