Product Design Intern for AI and Human Agents Platform

Cresta
Toronto
Workplace: OnsiteInternshipFunction: Design (Product/UX/UI/Visual)Education: bachelorsSkills: ["Communication","Collaboration","Problem-solving","Teamwork","Adaptability"]

A hands-on UX design intern shaping Cresta’s human + AI agents platform. You’ll work on end-to-end UX, user research, and visual design across Conversation Intelligence and AI Agents, prototyping with AI tools, and collaborating with Engineers, PMs, ML Experts, and Sales to deliver world-class experiences.

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FursaFursa
Cresta
Cresta
1 year ago

Product Design Intern for AI and Human Agents Platform

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

A hands-on UX design intern shaping Cresta’s human + AI agents platform. You’ll work on end-to-end UX, user research, and visual design across Conversation Intelligence and AI Agents, prototyping with AI tools, and collaborating with Engineers, PMs, ML Experts, and Sales to deliver world-class experiences.
Location: Toronto
Workplace: Onsite
Employment Type: Internship
Job Function: Design (Product/UX/UI/Visual)
Seniority: Intern level

Key Responsibilities

  • •Generate novel UX ideas for Conversation Intelligence and AI Agents, considering the needs of various user personas and designing end-to-end experiences.
  • •Analyze user and business challenges, propose feasible solutions, and collaborate with engineers to bring designs to life.
  • •Support user research, including usability testing, competitive analysis, customer interviews, behavioral insights, and metrics analysis to inform designs.
  • •Prototype quickly using tools like Figma, Cursor, Claude Code, and Voice API to explore different UI paradigms.
  • •Collaborate closely with Engineers, PMs, ML experts, Customer Success, and Sales teams across the organization and present concepts to supervisors and cross-functional teams.

Pay and Benefits

Perks:Meal Allowance

Key Requirements

  • •Currently pursuing a Bachelor's Degree in Design, HCI, or a related field, with a strong academic track record
  • •A strong portfolio showcasing user-centric design thinking, polished UI craftsmanship, and innovative interaction paradigms, including academic or personal projects
  • •Proficiency in prototyping: skilled at using tools like Cursor, Claude Code, V0, or the latest AI tools to build realistic prototypes
  • •Experienced in user-centered design, with practical expertise across key UX disciplines, including interaction design, prototyping, visual design, and user research
  • •Curious, adaptable, and a quick learner who thrives in a collaborative, team-oriented environment
Experience:AIUX designSaaS
Education:Bachelor's in Design/HCI
Skills:CommunicationCollaborationProblem-solvingTeamworkAdaptability
Languages:English
Tech Stack:FigmaCursorClaudeVoice API

Company Brief

Cresta
Builds AI-driven real-time coaching and assistance for customer-facing teams, using conversational intelligence to improve agent performance, automate workflows, and boost customer outcomes across contact centers and sales operations.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: San Francisco, United States
Founded: 2017
WebsiteLinkedIn