International Service Engineer - Water, Wind & Fuel

Alfalaval
Singapore
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Continuous improvement","Solution orientation","Clear communication","Customer focus","Reporting"]

Provide technical support and field service for Alfa Laval Water, Wind & Fuel systems by troubleshooting operating issues and handling service requests through the International Marine Service Desk. Execute planned service, commissioning, and advanced troubleshooting for onboard equipment including Ballast Water Treatment, high-speed separators, fuel conditioning modules, and freshwater generators. Document work, communicate with customers in English, identify improvement opportunities, and support peers with training and SOP development.

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FursaFursa
Alfalaval
Alfalaval
1 day ago

International Service Engineer - Water, Wind & Fuel

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Last checked: 5 hours agoStatus: Live

Job Summary

Provide technical support and field service for Alfa Laval Water, Wind & Fuel systems by troubleshooting operating issues and handling service requests through the International Marine Service Desk. Execute planned service, commissioning, and advanced troubleshooting for onboard equipment including Ballast Water Treatment, high-speed separators, fuel conditioning modules, and freshwater generators. Document work, communicate with customers in English, identify improvement opportunities, and support peers with training and SOP development.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Follow safety procedures and promptly report unsafe practices or incidents.
  • •Carry out troubleshooting and field service requests via the International Marine Service Desk.
  • •Perform planned service, commissioning, maintenance, repair, and advanced troubleshooting for Alfa Laval systems onboard vessels.
  • •Prepare for service jobs using SOPs, document all work and conclusions, and ensure service reports are signed by the customer.
  • •Identify improvement opportunities (including sales leads), provide customer advice, support SOP development, and assist with formal training.

Key Requirements

  • •5+ years of field service experience on board vessels with familiarity with industry regulations and marine mechanical and electrical systems.
  • •Fluent English (verbal and written).
  • •Good cross-cultural communication and experience working in an international environment across borders.
  • •Strong reporting skills using MS Word and Excel, plus experience with CRM systems and planning tools.
  • •Understanding of marine separators and ballast treatment systems, including electrical, mechanical, and automation knowledge.
Education:High School
Skills:Continuous improvementSolution orientationClear communicationCustomer focusReporting
Languages:English
Tech Stack:ServiceNowMicrosoft WordExcelCRMStandard Operating Procedures (SOP)

Company Brief

Alfalaval
Designs and manufactures heat transfer, separation and fluid handling equipment and systems for industries including energy, food, water, marine and wastewater to improve productivity, energy efficiency and environmental performance.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Lund, Sweden
Founded: 1883
WebsiteLinkedIn