Retail Personal Banker - Cincinnati Westside

Fifth Third Bancorp
Cincinnati
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative sales","Customer focus","Professional communication","Confidentiality","Risk awareness"]

Serve as a Retail Personal Banker I, using a consultative sales process and Financial Needs Assessment to build customer profiles, identify financial needs, and cross-sell retail products. Participate in a 4–8 week onboarding and education program with rotations in operations and Sales & Service, followed by certification. Use CAMP and marketing tools to set appointments, handle teller transactions, partner with business teams, and drive production and customer experience goals while following risk and ethics policies.

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Fifth Third Bancorp
Fifth Third Bancorp
2 days ago

Retail Personal Banker - Cincinnati Westside

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Serve as a Retail Personal Banker I, using a consultative sales process and Financial Needs Assessment to build customer profiles, identify financial needs, and cross-sell retail products. Participate in a 4–8 week onboarding and education program with rotations in operations and Sales & Service, followed by certification. Use CAMP and marketing tools to set appointments, handle teller transactions, partner with business teams, and drive production and customer experience goals while following risk and ethics policies.
Location: Cincinnati
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain knowledge of retail consumer and small business products/services and recommend solutions using the bank’s value proposition.
  • •Utilize CAMP and approved marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • •Cross-sell to the existing customer base and conduct outside sales activities, including community financial literacy events and related presentations.
  • •Process teller transactions, participate in consumer loan and bankcard processes, and support the financial center’s opening/closing activities as directed.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferable skills (or a combination of education and experience).
  • •Experience in the financial industry is preferred.
  • •Ability to perform consultative sales to acquire new consumer households and/or cross-sell to existing customers.
  • •Demonstrated understanding of advanced math functions to analyze credit and financial information.
  • •Ability to complete S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) at time of employment.
Skills:Consultative salesCustomer focusProfessional communicationConfidentialityRisk awareness
Certifications:S.A.F.E. Act registration
Tech Stack:CAMPNMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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