Enbridge

3 months ago

Représentant au service à la clientèle III / Customer Service Representative III (GZ) - Evergreen

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Provide high-volume customer service by phone and email in Gatineau, handling inquiries, resolving issues, and building trust with subscribers. Act as a product and service expert to offer accurate solutions, while analyzing customer needs to improve experience and support the company’s energy transition goals.

Location: Gatineau

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Speak to customers in a high-volume, fast-paced environment via phone and email.
•Respond professionally and efficiently to incoming calls and establish a relationship of trust with customers.
•Actively listen and understand customers’ needs and provide on-the-spot solutions in a courteous manner.
•Become a product and service expert and understand each customer’s needs to provide accurate and practical solutions.
•Perform related administrative tasks as needed.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveRemote Work

Key Requirements

•High school diploma and previous experience in a customer service role (call centre experience is a plus).
•Bilingual in French and English (written and spoken).
•Strong customer service skills with a professional phone presence and a solutions-oriented mindset.
•Excellent listening and interpersonal skills.
•Proven analytical, decision-making and problem-solving abilities.

Experience:EnergyUtilities

Education:High School

Skills:CommunicationProblem-solvingCustomer serviceMultitaskingAttention to detail

Languages:FrenchEnglish

Tech Stack:Microsoft Office

Company Brief

Enbridge

Enbridge is an energy infrastructure company operating crude oil and liquid pipelines, natural gas transmission and distribution networks, and renewable power generation across North America, focused on energy delivery and transition investments.

Industry: Oil & Gas

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Calgary, Canada

Founded: 1949

Website LinkedIn

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Enbridge

3 months ago

Représentant au service à la clientèle III / Customer Service Representative III (GZ) - Evergreen

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Gatineau

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Speak to customers in a high-volume, fast-paced environment via phone and email.
•Respond professionally and efficiently to incoming calls and establish a relationship of trust with customers.
•Actively listen and understand customers’ needs and provide on-the-spot solutions in a courteous manner.
•Become a product and service expert and understand each customer’s needs to provide accurate and practical solutions.
•Perform related administrative tasks as needed.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveRemote Work

Key Requirements

•High school diploma and previous experience in a customer service role (call centre experience is a plus).
•Bilingual in French and English (written and spoken).
•Strong customer service skills with a professional phone presence and a solutions-oriented mindset.
•Excellent listening and interpersonal skills.
•Proven analytical, decision-making and problem-solving abilities.

Experience:EnergyUtilities

Education:High School

Skills:CommunicationProblem-solvingCustomer serviceMultitaskingAttention to detail

Languages:FrenchEnglish

Tech Stack:Microsoft Office

Company Brief

Enbridge

Industry: Oil & Gas

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Calgary, Canada

Founded: 1949

Website LinkedIn