Guest Service

Live Nation Entertainment
Michigan
Workplace: OnsitePart timeFunction: Solutions Engineering & Sales EngineeringExperience: 1+ yearsSkills: ["Customer service","Communication","Problem-solving","Adaptability","Fast-paced","Interpersonal skills"]

Provide excellent guest services as part of the Guest Services team at GLC Live at 20 Monroe. You will greet guests, share information and directions, resolve guest questions or issues, and manage ticket access points throughout the venue during all events. The role supports a welcoming, high-energy experience and requires availability for weekend and holiday events, including both day and night shifts.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
2 months ago

Guest Service

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide excellent guest services as part of the Guest Services team at GLC Live at 20 Monroe. You will greet guests, share information and directions, resolve guest questions or issues, and manage ticket access points throughout the venue during all events. The role supports a welcoming, high-energy experience and requires availability for weekend and holiday events, including both day and night shifts.
Location: Michigan
Workplace: Onsite
Employment Type: Part time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Provide excellent guest services at GLC Live at 20 Monroe during all events.
  • •Greet guests and provide information and directions.
  • •Assist with problems and issues that arise during events.
  • •Control ticket access points throughout the venue.
  • •Support a welcoming, fun environment for all guests entering the venue.

Key Requirements

  • •At least 1 year of prior customer service experience, preferably in a theatre/entertainment venue environment.
  • •Ability to work holidays and weekend events (Friday/Saturday/Sunday) throughout the year.
  • •Availability to work both day and night shifts if applicable.
  • •Able to stand for minimum 6–8 hour shifts and walk up and down stairs.
  • •Friendly, outgoing, presentable, able to think quickly in a fast-paced environment and communicate effectively.
Experience:1+ yearsTheatreEntertainment
Skills:Customer serviceCommunicationProblem-solvingAdaptabilityFast-pacedInterpersonal skills

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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Glassdoor: 3.7
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