ServiceNow Product Engineer

Truist Financial
Charlotte, Richmond, Atlanta, Raleigh
Workplace: OnsiteFull timeUSD 110,000 - 128,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Collaboration","Attention to detail","Problem-solving","Stakeholder management","Code review"]

Design, develop, test, and maintain ServiceNow software components that turn business needs into requirements, user stories, and a prioritized backlog. Partner with product owners, business stakeholders, and cross-functional engineering teams across the full SDLC—from refinement and solution design through deployment and ongoing support. Ensure reliability, scalability, and performance through code reviews, secure coding practices, troubleshooting, and root-cause analysis, while helping improve workflows and platform delivery.

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FursaFursa
Truist Financial
Truist Financial
2 days ago

ServiceNow Product Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Design, develop, test, and maintain ServiceNow software components that turn business needs into requirements, user stories, and a prioritized backlog. Partner with product owners, business stakeholders, and cross-functional engineering teams across the full SDLC—from refinement and solution design through deployment and ongoing support. Ensure reliability, scalability, and performance through code reviews, secure coding practices, troubleshooting, and root-cause analysis, while helping improve workflows and platform delivery.
Location: Charlotte, Richmond, Atlanta, Raleigh
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Design, develop, test, and maintain ServiceNow software components and services for an assigned technical domain.
  • •Implement well-scoped ServiceNow features and enhancements using established standards, coding standards, and architectural patterns.
  • •Improve reliability, scalability, and performance through high-quality, maintainable code and peer code reviews.
  • •Collaborate with cross-functional technical teams to execute initiatives and deliver solutions on schedule.
  • •Troubleshoot, debug, and resolve ServiceNow defects and production issues using root-cause analysis as needed.

Pay and Benefits

Salary: USD 110,000 - 128,000 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisabilityTax Savings401kPaid LeaveSick DaysPaid HolidaysPensionRsus

Key Requirements

  • •Bachelor’s degree and 3 years of experience (or equivalent education/training) in software engineering.
  • •In-depth knowledge of information systems and ability to identify and apply IT best practices.
  • •Understanding of key business processes and competitive strategies related to the IT function.
  • •Professional certifications (e.g., ServiceNow: CSA, CIS, CAD; or IT framework certifications such as SAFe POPM, ITIL Foundation).
  • •Ability to apply secure coding practices, testing strategies, and documentation standards.
Experience:3+ years
Education:Bachelor's
Skills:CollaborationAttention to detailProblem-solvingStakeholder managementCode review
Certifications:Certified System Administrator (CSA)Certified Implementation Specialist (CIS)Certified Application Developer (CAD)SAFe Product Owner/Product Manager (POPM)ITIL Foundation
Languages:English
Tech Stack:ServiceNowAgileSAFeITILCSDMAIAutomationIntegrations

Eligibility

Visa:H-1BF-1 OPTF-1 STEM OPTF-1 CPTJ-1TN-1TN-2E-3O-1
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn