9 hours ago

IT Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Own IT onboarding and ongoing support for team members, including provisioning accounts, configuring access permissions, setting up collaboration tools, and delivering a smooth first-day technical experience. Serve as the first point of contact for IT issues like password resets, MFA troubleshooting, and access requests. Manage account and license systems across Google Workspace, Microsoft 365, Slack, and identity (SSO/SAML) tools, while improving IT workflows and documentation.

Location: Philippines

Workplace: Remote

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Support IT onboarding by provisioning accounts, configuring permissions, setting up collaboration tools, and delivering an exceptional first-day experience.
•Manage onboarding/offboarding by securely revoking access and coordinating with HR for secure exits.
•Provide first-point IT support for issues including password resets, MFA troubleshooting, access requests, and general inquiries.
•Optimize account and license management for systems such as Google Workspace, Microsoft 365, and SSO/SAML tools.
•Document, refine, and streamline IT workflows and escalation procedures, and deliver IT-related training when needed.

Travel: Low travel

Pay and Benefits

Perks:Remote WorkLearning Budget

Key Requirements

•1–3+ years owning corporate IT support, software access management, or user-facing technical services.
•Experience configuring and securing enterprise productivity and identity systems (Google Workspace, Microsoft 365, Slack, IAM/SSO).
•Ability to resolve high-volume support requests in ticketing systems such as Jira Service Desk or Linear while meeting SLAs.
•Proven onboarding/offboarding workflow experience that ensures data security and access control.
•Active technical credentials such as CompTIA Network+/Security+, Google IT Support, or Microsoft 365 certifications.

Experience:1-3 yearsStartupCybersecurityGRCEnterprise IT

Skills:Written communicationVerbal communicationDocumentationCross-functional collaborationProcess improvement

Certifications:CompTIA Network+CompTIA Security+Google IT SupportMicrosoft 365

Languages:English

Tech Stack:Google WorkspaceMicrosoft 365SlackSSOSAMLIAMMFAJira Service DeskLinearCollaboration toolsIdentity provisioningTicketing systems

Company Brief

Workstreet

Operates an online recruitment platform connecting employers with job seekers, offering job listings, candidate sourcing tools, and employer branding solutions to streamline hiring and talent acquisition processes for small to medium-sized businesses.

Industry: HR Tech

Website

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Workstreet

9 hours ago

IT Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Philippines

Workplace: Remote

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Support IT onboarding by provisioning accounts, configuring permissions, setting up collaboration tools, and delivering an exceptional first-day experience.
•Manage onboarding/offboarding by securely revoking access and coordinating with HR for secure exits.
•Provide first-point IT support for issues including password resets, MFA troubleshooting, access requests, and general inquiries.
•Optimize account and license management for systems such as Google Workspace, Microsoft 365, and SSO/SAML tools.
•Document, refine, and streamline IT workflows and escalation procedures, and deliver IT-related training when needed.

Travel: Low travel

Pay and Benefits

Perks:Remote WorkLearning Budget

Key Requirements

•1–3+ years owning corporate IT support, software access management, or user-facing technical services.
•Experience configuring and securing enterprise productivity and identity systems (Google Workspace, Microsoft 365, Slack, IAM/SSO).
•Ability to resolve high-volume support requests in ticketing systems such as Jira Service Desk or Linear while meeting SLAs.
•Proven onboarding/offboarding workflow experience that ensures data security and access control.
•Active technical credentials such as CompTIA Network+/Security+, Google IT Support, or Microsoft 365 certifications.

Experience:1-3 yearsStartupCybersecurityGRCEnterprise IT

Skills:Written communicationVerbal communicationDocumentationCross-functional collaborationProcess improvement

Certifications:CompTIA Network+CompTIA Security+Google IT SupportMicrosoft 365

Languages:English

Tech Stack:Google WorkspaceMicrosoft 365SlackSSOSAMLIAMMFAJira Service DeskLinearCollaboration toolsIdentity provisioningTicketing systems

Company Brief

Workstreet

Industry: HR Tech

Website