Renewals Specialist Korea

Autodesk
Seoul
Workplace: HybridFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Time management","Organizational skills","Written communication","Verbal communication","Customer focus"]

Manage multiple customer renewal cycles for a regional account portfolio, ensuring timely, accurate renewals that protect retention and drive growth. Lead end-to-end renewal activities, close expansion/seat upsell opportunities, monitor auto-renewal status, and engage customers when renewals are disabled. Partner with Account Executives, Customer Success Managers, and Channel Partners, maintain CRM-driven forecasts and pipeline visibility, and share churn/renewal insights and customer feedback to improve renewal outcomes.

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FursaFursa
Autodesk
Autodesk
5 hours ago

Renewals Specialist Korea

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Last checked: 5 hours agoStatus: Live

Job Summary

Manage multiple customer renewal cycles for a regional account portfolio, ensuring timely, accurate renewals that protect retention and drive growth. Lead end-to-end renewal activities, close expansion/seat upsell opportunities, monitor auto-renewal status, and engage customers when renewals are disabled. Partner with Account Executives, Customer Success Managers, and Channel Partners, maintain CRM-driven forecasts and pipeline visibility, and share churn/renewal insights and customer feedback to improve renewal outcomes.
Location: Seoul
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Execute end-to-end renewal activities while streamlining workflows and minimizing manual intervention.
  • •Close customer renewals accurately and on time to retain the customer base.
  • •Identify and close seat expansion opportunities during the renewal process using established sales plays.
  • •Monitor auto-renewal status and proactively engage customers when auto-renewals are disabled to reduce churn risk.
  • •Maintain accurate sales forecasts and pipeline visibility using CRM and renewal management tools; collaborate with internal stakeholders on cross-sell/expansion opportunities.

Key Requirements

  • •3–5 years of experience in inside sales, renewals, account management, or customer-facing sales roles.
  • •Successfully closed customer renewals or sales opportunities, including customer engagement and follow-up.
  • •Ability to manage multiple renewal cycles and competing priorities simultaneously.
  • •Experience using Customer Relationship Management (CRM) or renewal management systems.
  • •Bachelor’s degree or equivalent professional experience.
Experience:SaaSSubscription-based renewalsTechnology sales
Education:Bachelor's
Skills:Time managementOrganizational skillsWritten communicationVerbal communicationCustomer focus
Tech Stack:CRMCustomer Relationship ManagementRenewal management tools

Company Brief

Autodesk
Provides design and engineering software for architecture, construction, manufacturing, media, and entertainment industries, offering CAD, BIM, and 3D modeling tools to enable product and infrastructure design workflows.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Rafael, United States
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor