1 month ago

AI Solutions and Adoption Lead

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Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Lead practical AI initiatives from ideation to measurable business impact within Print Supplies. Partner with business teams to identify AI opportunities, design AI-enabled solutions, test outputs, drive adoption, and establish standards and playbooks for AI across the function.

Location: Vancouver

Workplace: Onsite

Employment Type: Full time

Job Function: Data Science & Machine Learning

Key Responsibilities

•Identify Practical AI Use Cases: Work with business leaders and frontline teams to identify AI opportunities with measurable value; translate business pain points into specific AI use cases with users, inputs, outputs, and success metrics; prioritize use cases based on value, feasibility, data readiness, user adoption, and risk; maintain an AI opportunity backlog with owners and adoption needs.
•Design and Deploy AI-Enabled Solutions: Design practical AI solutions including assistants, workflow automation, agentic workflows, document analysis, summarization, classification, knowledge tools, and decision support; define appropriate AI involvement levels; create requirements, process maps, user stories, acceptance criteria, test cases, and launch checklists; coordinate with engineering, data, security, and systems partners to connect AI solutions to tools and data; test outputs with real examples before rollout.
•Support Agentic AI Workflows: Design multi-step AI workflows that can use tools, route tasks, summarize information, update systems, or escalate to humans; define where human review and escalation are needed; work with technical teams to integrate with CRM, ERP, ticketing systems, knowledge bases, and internal tools; test workflows for accuracy and safety.
•Drive AI Adoption: Work with users to understand where AI helps and where it adds friction; create training materials, user guides, SOPs, FAQs, demos, office hours, and practical examples; run workshops to improve safe and effective usage; integrate AI into daily operations and measure adoption through usage and feedback.
•Create Evaluation and Quality Standards: Define what good AI output looks like; create evaluation criteria for accuracy, completeness, usefulness, consistency, safety, and user acceptance; test outputs against real examples and failure cases; collaborate with legal, compliance, security, and risk teams on sensitive use cases; track quality post-launch through metrics and business outcomes.

Pay and Benefits

Salary: USD 147,050 - 230,850 annually

Perks:Health InsuranceDentalVisionDisabilityLife Insurance401kPaid LeaveParental LeaveOffice Perks

Key Requirements

•5-10+ years of experience across AI solutions, automation, analytics, product, business systems, operations, consulting, enterprise technology, or digital transformation.
•Hands-on experience helping launch AI, automation, analytics, workflow, or business-facing technology solutions.
•Experience working with business users to understand needs, map processes, test solutions, and support adoption.
•Experience partnering with technical teams such as engineering, data, security, or enterprise systems.
•Ability to communicate with both technical and non-technical teams.

Experience:5-10 yearsAIEnterprise technologyDigital transformation

Skills:CommunicationLeadershipStakeholder managementTrainingProblem-solving

Tech Stack:LLMsAIAutomationDataCRMERPSlackKnowledge basesDashboards

Company Brief

Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.

Industry: Hardware Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Palo Alto, United States

Founded: 1939

Glassdoor: 3.8

Website LinkedIn

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