Sr. Business Systems Analyst - CDP & MAP

Esri
California
Workplace: OnsiteFull timeUSD 81,120 - 141,440 annuallyFunction: Data Analytics & Business IntelligenceExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Facilitation","Analytical thinking","Stakeholder management"]

A mid-level business systems analyst supporting mission-critical applications in marketing operations, focusing on the customer data platform (CDP) and marketing automation platform (MAP). You’ll gather requirements, analyze processes, collaborate with business and tech teams, and influence training and testing across multiple initiatives to ensure solutions meet business needs and end-user requirements.

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Esri
Esri
7 months ago

Sr. Business Systems Analyst - CDP & MAP

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Last checked: 17 hours agoStatus: Live

Job Summary

A mid-level business systems analyst supporting mission-critical applications in marketing operations, focusing on the customer data platform (CDP) and marketing automation platform (MAP). You’ll gather requirements, analyze processes, collaborate with business and tech teams, and influence training and testing across multiple initiatives to ensure solutions meet business needs and end-user requirements.
Location: California
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Gather business requirements for the CDP and MAP by conducting interviews, analyzing documents, administering surveys, studying business processes, creating use cases, performing business analysis, and analyzing tasks and workflows
  • •Assess research findings, identify, and resolve any conflicts, break down high-level information into specific details, extract key insights from detailed information, and differentiate between desires and genuine needs
  • •Collaborate with both business and technical teams to prioritize technology requirements, create process models for the current and desired states, evaluate potential solutions, recommend short-term and long-term solutions, and design business processes and end user training
  • •Generate and update analysis artifacts and deliverables as necessary, including gap analysis, business requirements, functional requirements, use cases, business rules, business process models, test cases, and user stories
  • •Effectively and autonomously participate in multiple, concurrent initiatives
  • •Collaborate on quality assurance, integration, and acceptance testing

Pay and Benefits

Salary: USD 81,120 - 141,440 annually
Perks:Health InsuranceDentalVision401kProfit-sharingPaid LeavePaid Holidays

Key Requirements

  • •5+ years of professional experience as a business systems analyst supporting mission-critical business applications
  • •Experience working as part of a scrum team in an agile environment as a business systems analyst, product owner, or similar role
  • •Possess strong analytical skills with a process-driven approach and a background in utilizing various methods for requirement discovery
  • •Strong facilitation skills to elicit requirements from staff members at all levels across the organization
  • •Demonstrated ability driving consensus among multiple stakeholders
Experience:5+ yearsMarketing
Education:Bachelor's
Skills:CommunicationFacilitationAnalytical thinkingStakeholder management
Languages:English
Tech Stack:CDPMAPAdobe RTCDPSalesforce Data Cloud

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Esri
Provides geographic information system (GIS) software, location intelligence, mapping tools, and spatial analytics to governments, businesses, and researchers for visualizing, analyzing, and managing geographic data.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Redlands, United States
Founded: 1969
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Glassdoor: 4.1
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