Enterprise Account Manager II, DDfB

DoorDash US
Los Angeles, San Francisco, Seattle, Chicago, New York
Workplace: OnsiteFull timeUSD 159,800 - 235,000 annuallyFunction: Customer Success & Account ManagementExperience: 6+ yearsSkills: ["Consultative selling","Account planning","Relationship management","Strategic thinking","Bias to action","Attention to detail","Data analysis","Communication","Cross-functional collaboration","Independent learning","Prioritization","Presentation"]

Own a growth-focused book of enterprise customers across North America, driving quarterly revenue and expansion through cross-sell, upsell, product adoption, and new use-case development. Lead consultative growth strategy discussions, build account plans that protect against churn, and deliver measurable outcomes via quarterly business reviews. Partner cross-functionally with Sales Operations, Analytics, and Product to translate customer needs into scalable opportunities and improved DoorDash for Business value.

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DoorDash US
DoorDash US
23 hours ago

Enterprise Account Manager II, DDfB

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Last checked: 12 hours agoStatus: Live

Job Summary

Own a growth-focused book of enterprise customers across North America, driving quarterly revenue and expansion through cross-sell, upsell, product adoption, and new use-case development. Lead consultative growth strategy discussions, build account plans that protect against churn, and deliver measurable outcomes via quarterly business reviews. Partner cross-functionally with Sales Operations, Analytics, and Product to translate customer needs into scalable opportunities and improved DoorDash for Business value.
Location: Los Angeles, San Francisco, Seattle, Chicago, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own a growth-focused book of business and consistently deliver against quarterly revenue and expansion quotas.
  • •Engage largest and most complex customers in growth strategy conversations to identify and execute product opportunities.
  • •Build and execute strategic account plans that prioritize expansion, accelerate adoption, and drive measurable revenue growth.
  • •Protect against churn by maintaining aligned account and financial understanding and resolving customer issues.
  • •Organize and present quarterly business reviews by marshaling the right teams and resources to achieve customer outcomes.

Pay and Benefits

Salary: USD 159,800 - 235,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kParental LeavePaid Leave

Key Requirements

  • •6+ years managing complex enterprise clients in a quota-carrying account management, customer growth, or consultative sales role.
  • •Track record achieving revenue and expansion/growth quotas through consultative selling, cross-sell/upsell, and strategic account planning.
  • •Ability to identify whitespace in complex organizations and translate needs into scalable product, expansion, and revenue opportunities.
  • •Strong communication skills, both verbally and in writing, to run growth strategy conversations and business reviews.
  • •Comfort analyzing, pulling, and coordinating data across multiple sources; proficiency with CRM software such as Salesforce.
Experience:6+ yearsEnterprise clientsFood deliverySaaSQuota-carrying sales
Skills:Consultative sellingAccount planningRelationship managementStrategic thinkingBias to actionAttention to detailData analysisCommunicationCross-functional collaborationIndependent learningPrioritizationPresentation
Tech Stack:SalesforceCRM

Company Brief

DoorDash US
On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn