Lead Supervisor I

Tapestry
Texas
Workplace: OnsiteFull timeUSD 16 - 23.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Communication","Conflict resolution","Drive for results"]

Lead the Coach store team to deliver exceptional customer experiences and achieve sales targets. Maintain a strong leadership presence on the sales floor, embody Coach values, and help implement company initiatives. Monitor sales performance, identify trends, and support coaching and training. Recruit, interview, evaluate performance, and provide HR and conflict-resolution support when leadership is absent. Ensure compliance with company and store operational procedures.

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Tapestry
Tapestry
4 months ago

Lead Supervisor I

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Last checked: 1 hour agoStatus: Live

Job Summary

Lead the Coach store team to deliver exceptional customer experiences and achieve sales targets. Maintain a strong leadership presence on the sales floor, embody Coach values, and help implement company initiatives. Monitor sales performance, identify trends, and support coaching and training. Recruit, interview, evaluate performance, and provide HR and conflict-resolution support when leadership is absent. Ensure compliance with company and store operational procedures.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Serve as a Brand Ambassador for Coach values and increase brand awareness.
  • •Establish trust, integrity, and a collaborative, inclusive team environment; support store operations.
  • •Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance.
  • •Support recruiting, interviewing, performance evaluation, and training; provide feedback and hold team accountable for goals.

Pay and Benefits

Salary: USD 16 - 23.75
Perks:Health InsuranceDentalVision401kPaid LeaveTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing a competitive retail space at the Lead Supervisor level.
  • •Ability to bend, reach, stretch, and lift/carry items as required, including at least 25 lbs regularly (up to 50 lbs occasionally).
  • •Ability to climb, bend, kneel, and maneuver the sales floor and stockroom.
  • •Demonstrate leadership presence to drive sales targets and customer experience.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusCommunicationConflict resolutionDrive for results

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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