Field Service Technician (Entry Level) - South Shore, MA

Procter & Gamble
Boston
Workplace: OnsiteFull timeUSD 29 - 31.03 hourlyFunction: Field Service, Maintenance & Skilled TradesSkills: ["Work ethic","Willingness to learn","Troubleshooting","Customer service"]

Serve customers by independently installing, troubleshooting, repairing, and maintaining chemical dispensing equipment and related systems used in commercial foodservice and laundry operations. Deliver exceptional, service-focused support that drives retention and superior customer experience. Work a full-time schedule with occasional weekends, nights, and on-call coverage, performing hands-on maintenance and using tools and mobile/laptop technology (including Salesforce) to manage service needs.

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FursaFursa
Procter & Gamble
Procter & Gamble
1 month ago

Field Service Technician (Entry Level) - South Shore, MA

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 day agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve customers by independently installing, troubleshooting, repairing, and maintaining chemical dispensing equipment and related systems used in commercial foodservice and laundry operations. Deliver exceptional, service-focused support that drives retention and superior customer experience. Work a full-time schedule with occasional weekends, nights, and on-call coverage, performing hands-on maintenance and using tools and mobile/laptop technology (including Salesforce) to manage service needs.
Location: Boston
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Work independently in the field to install chemical dispensing equipment and maintain other equipment used in commercial foodservice or laundry operations.
  • •Troubleshoot, repair, and service equipment to deliver exceptional service (not sales) that supports customer retention.
  • •Follow job functions that include scheduled shifts, occasional weekends, night shifts, and on-call coverage.
  • •Operate a motor vehicle and spend about 30% of the day traveling between customer accounts.
  • •Perform physical tasks such as lifting up to 50 lbs, climbing ladders/stairs, and working in extreme temperatures while supporting safe onsite service.
Travel: Low travel

Pay and Benefits

Salary: USD 29 - 31.03 hourly
Perks:Health InsuranceRetirement Benefits

Key Requirements

  • •Willingness to learn new skills with provided training and strong work ethic.
  • •Basic understanding of electronics, plumbing, maintenance, or mechanical systems, with ability to troubleshoot using root cause analysis.
  • •Moderate working knowledge of appropriate tools, data, implements, and service needs.
  • •Proficiency using a laptop and cell phone technology, including Salesforce and Microsoft Word and Excel.
  • •Valid driver’s license; must live in the specified city and be eligible to be onsite at customers.
Skills:Work ethicWillingness to learnTroubleshootingCustomer service
Licenses:Driver’s license
Tech Stack:SalesforceMicrosoft WordMicrosoft ExcelLaptopCell phone

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Procter & Gamble
Procter & Gamble is a global consumer goods company that develops, manufactures, and markets branded household, personal care, and health products across categories like beauty, grooming, health care, fabric & home care, and baby & family care.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1837
WebsiteLinkedIn