Reg reporting Ops - Nomura - Mumbai

Capco
Mumbai
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 4-6 yearsSkills: ["Customer focus","Communication","Problem-solving","Issue escalation","Workflow management"]

Provide client-facing support in transaction/regulatory reporting workflows, handling customer enquiries, answering regulatory queries, and resolving daily reporting issues efficiently. Help clients understand how reporting solutions work and participate in training, site visits, escalations, and validation/UAT activities for issue resolution. Work on client-specific projects while ensuring timely follow-up and resolution.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Capco
Capco
4 days ago

Reg reporting Ops - Nomura - Mumbai

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Provide client-facing support in transaction/regulatory reporting workflows, handling customer enquiries, answering regulatory queries, and resolving daily reporting issues efficiently. Help clients understand how reporting solutions work and participate in training, site visits, escalations, and validation/UAT activities for issue resolution. Work on client-specific projects while ensuring timely follow-up and resolution.
Location: Mumbai
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Manage client workflows for regulatory reporting and ensure fast, effective issue handling.
  • •Deal with customer enquiries and requests, tracking them efficiently until resolution.
  • •Explain how reporting solutions work and help clients resolve reporting issues.
  • •Escalate issues in a timely manner and ensure follow-up through resolution.
  • •Support client training and site visits, and assist with validation or UAT for issue resolution.

Key Requirements

  • •4-6 relevant experience in managing a team in the transaction reporting domain.
  • •Provide exceptional customer experience while efficiently handling client enquiries and requests until resolution.
  • •Comfort communicating with clients, answering regulatory queries, and resolving daily reporting issues.
  • •Experience with regulatory/transaction reporting standards including EMIR, MiFID, ASIC, CFTC, SEC and/or SFTR.
  • •Assist in validation or UAT for issue resolution and support client-specific projects.
Experience:4-6 yearsTransaction reportingFinancial servicesRegulatory compliance
Skills:Customer focusCommunicationProblem-solvingIssue escalationWorkflow management
Languages:English

Company Brief

Capco
Global management and technology consultancy specializing in financial services. Capco advises banks, insurers, and capital markets firms on digital transformation, risk and compliance, technology implementation, and operational improvement, combining industry expertise with advisory and engineering capabilities.
Industry: Management Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 1998
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn