Embedded Product Application Engineer

AMD
Hyderabad
Full timeINR 1,353,100 - 1,933,000 annuallyFunction: Hardware, Embedded & Systems EngineeringExperience: 3-6 yearsSkills: ["Debugging","Analytical problem-solving","Communication","Ownership","Customer-focused mindset"]

Provide technical support for AMD Embedded products, platforms, software, and tools as the primary interface between customers, field teams, and engineering. Own customer support cases end-to-end, debug complex hardware/software/firmware issues, reproduce problems in lab environments, and lead root-cause analysis. Partner with engineering on defects and escalations, guide customers with troubleshooting, and build documentation plus automation scripts to improve support efficiency while meeting responsiveness targets.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
AMD
AMD
5 hours ago

Embedded Product Application Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 50 minutes agoStatus: Live
Reposted: similar role first listed 9 months ago

Job Summary

Provide technical support for AMD Embedded products, platforms, software, and tools as the primary interface between customers, field teams, and engineering. Own customer support cases end-to-end, debug complex hardware/software/firmware issues, reproduce problems in lab environments, and lead root-cause analysis. Partner with engineering on defects and escalations, guide customers with troubleshooting, and build documentation plus automation scripts to improve support efficiency while meeting responsiveness targets.
Location: Hyderabad
Employment Type: Full time
Job Function: Hardware, Embedded & Systems Engineering
Seniority: Mid level

Key Responsibilities

  • •Own and drive customer technical support cases from initial investigation through resolution.
  • •Debug complex hardware, software, firmware, and system-level issues, including lab reproduction and root-cause analysis.
  • •Collaborate with engineering teams to resolve product defects and technical escalations.
  • •Provide technical guidance and troubleshooting assistance to customers.
  • •Develop technical documentation and knowledge articles/FAQs, and create automation tools/scripts to improve support efficiency.

Pay and Benefits

Salary: INR 1,353,100 - 1,933,000 annually

Key Requirements

  • •Bachelor's or Master's degree in Electronics Engineering, Electrical Engineering, Computer Engineering, Computer Science, or related with 3–6 years of relevant experience.
  • •Strong debugging and analytical problem-solving skills.
  • •Experience with embedded systems, hardware design, software development, AMD Ryzen or Epyc technologies, or technical support.
  • •Understanding of computer architecture, digital design, embedded platforms, or operating systems.
  • •Ability to independently investigate and resolve complex technical issues with strong verbal and written communication skills.
Experience:3-6 yearsEmbedded systemsHardware designSoftware developmentTechnical support
Education:
Skills:DebuggingAnalytical problem-solvingCommunicationOwnershipCustomer-focused mindset
Tech Stack:CC++PythonShellPowerShellPCIeEthernetDDRUSBMIPIDisplayPortVideoRFNetworkingAMD RyzenAMD Epyc

Company Brief

AMD
Designs and produces semiconductor products including CPUs, GPUs, and adaptive SoCs for consumer, enterprise, and embedded markets, competing across PCs, data centers, and gaming industries.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1969
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn