Senior Customer Development Representative

HSBC
Beijing
Full timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Interpersonal skills","Presentation skills","Customer service","Sales","Ability to work under pressure","Outgoing","Persuasive","Communication"]

Proactively manage a complex portfolio of clients as a trusted advisor, leading strategic discussions at the portfolio level and delivering creative, flexible customer solutions based on client business needs. Close sales and then properly hand over customer relationships to relationship managers. Provide high-quality customer service by accurately resolving enquiries and complaints, contribute to team improvement, and support fair outcomes and orderly market operations.

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FursaFursa
HSBC
HSBC
2 days ago

Senior Customer Development Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Proactively manage a complex portfolio of clients as a trusted advisor, leading strategic discussions at the portfolio level and delivering creative, flexible customer solutions based on client business needs. Close sales and then properly hand over customer relationships to relationship managers. Provide high-quality customer service by accurately resolving enquiries and complaints, contribute to team improvement, and support fair outcomes and orderly market operations.
Location: Beijing
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Proactively manage a complex portfolio of clients and lead strategic dialogues at a portfolio level.
  • •Deliver creative, flexible customer solutions aligned to client business requirements.
  • •Hand over customer relationships properly to relationship managers after closing sales.
  • •Provide excellent customer service and ensure enquiries and complaints are resolved to customer satisfaction.
  • •Participate in team building activities and contribute suggestions for work improvement.

Pay and Benefits

Perks:Flexible Working

Key Requirements

  • •University degree or above (recognized by the state).
  • •Strong interpersonal skills and effective presentation skills.
  • •Service and sales attitude, with the ability to work under pressure.
  • •Presentable, outgoing, and persuasive communication style.
  • •Good oral and written English is preferable.
Education:Bachelor's
Skills:Interpersonal skillsPresentation skillsCustomer serviceSalesAbility to work under pressureOutgoingPersuasiveCommunication
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn