Sales Support Associate II-4

Tapestry
United States
Workplace: OnsitePart timeUSD 15 - 19.5 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Communication","Customer service","Attention to detail","Organizational skills","Multitasking"]

Support the store’s customer experience by welcoming clients warmly, anticipating needs, and providing efficient service at the cash wrap. Operate POS accurately, manage cash-wrap organization, and promote add-ons and gift cards while capturing customer information where permitted. Ensure product flow by receiving and processing shipments, maintaining stockroom cleanliness, managing inventory levels, and executing visual merchandising updates. Partner with the team to handle customer requests and follow Loss Prevention guidelines.

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Tapestry
Tapestry
1 day ago

Sales Support Associate II-4

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Support the store’s customer experience by welcoming clients warmly, anticipating needs, and providing efficient service at the cash wrap. Operate POS accurately, manage cash-wrap organization, and promote add-ons and gift cards while capturing customer information where permitted. Ensure product flow by receiving and processing shipments, maintaining stockroom cleanliness, managing inventory levels, and executing visual merchandising updates. Partner with the team to handle customer requests and follow Loss Prevention guidelines.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients with warmth and professionalism and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash and media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels and replenish the sales floor while executing visual merchandising updates and supporting customer requests.

Pay and Benefits

Salary: USD 15 - 19.5 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales), preferably in luxury retail; education and experience may be considered together.
  • •Knowledge of fashion trends and competition in the marketplace.
  • •Knowledge of cash register systems, basic computer skills (iPad/laptop, Mobile POS, Internet), and ability to read price/product release sheets.
  • •Strong attention to detail and organizational skills with the ability to multitask in a fast-paced environment.
  • •Strong English language proficiency.
Experience:1+ yearsRetail
Skills:CommunicationCustomer serviceAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternetCash registerWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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