Associate Manager PT 20-29 hours (Scottsdale)

Samsonite
United States
Workplace: OnsitePart timeFunction: OtherSkills: ["Client service","Lead by example","Communication","Coaching","De-escalation"]

Lead day-to-day retail clienteling and service to deliver an experience that reflects the brand’s luxury ethos. Drive personal and store sales goals and KPI performance (conversion, DPT, UPT, and client data capture) while coaching and developing team members through roleplay, feedback, and training support. Ensure strong communication, ethical conduct, compliance, and consistent visual merchandising standards that elevate the in-store client experience.

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Samsonite
Samsonite
1 month ago

Associate Manager PT 20-29 hours (Scottsdale)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Closed
Reposted: similar role first listed 6 months ago

Job Summary

Lead day-to-day retail clienteling and service to deliver an experience that reflects the brand’s luxury ethos. Drive personal and store sales goals and KPI performance (conversion, DPT, UPT, and client data capture) while coaching and developing team members through roleplay, feedback, and training support. Ensure strong communication, ethical conduct, compliance, and consistent visual merchandising standards that elevate the in-store client experience.
Location: United States
Workplace: Onsite
Employment Type: Part time
Seniority: Manager level

Key Responsibilities

  • •Create a high-quality client experience and build strong client relationships while driving sales through outstanding service.
  • •Meet and exceed individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, UPT, and Client Data Capture.
  • •Plan and prioritize, demonstrate strategic thinking, champion change, and complete assigned tasks by deadlines.
  • •Teach and support others through consistent roleplay and coaching; monitor and assist store associates’ training and development.
  • •Ensure compliance and consistency by managing timecards, maintaining Tumi University training, following company policies, and executing visual merchandising/client experience directives.

Pay and Benefits

Perks:Employee DiscountPaid Leave401kTrainingEmployee AssistanceWork-life Balance

Key Requirements

  • •Understand the TUMI brand and have a strong passion for the lifestyle, clients, and product assortment.
  • •Provide strong sales and client experience, preferably in the luxury market.
  • •Demonstrate proven success meeting sales goals and achieving KPI metrics.
  • •Be flexible and available to work nights, weekends, mornings, and holidays as needed.
  • •Have integrity, strong time management skills, and the ability to lead by example.
Experience:LuxuryRetailClienteling
Skills:Client serviceLead by exampleCommunicationCoachingDe-escalation
Languages:US

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn