Renewal Coordinator - English Speaking

DocuSign
Cairo
Workplace: RemoteFull timeFunction: Executive & General ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Negotiation","Strategic mindset","Process management","Financial acumen","Organization"]

Own and execute a portfolio of renewal contracts in an assigned territory, using win/win negotiation to enhance contract value and protect customer trust. Drive account growth by partnering with Sales, Customer Success, Pricing, Legal, Revenue Operations, and Product Management. Maintain rolling forecasts, communicate renewal risk, evaluate renewal health with customer data, and hit financial targets for revenue, bookings, and billings.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
DocuSign
DocuSign
19 hours ago

Renewal Coordinator - English Speaking

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own and execute a portfolio of renewal contracts in an assigned territory, using win/win negotiation to enhance contract value and protect customer trust. Drive account growth by partnering with Sales, Customer Success, Pricing, Legal, Revenue Operations, and Product Management. Maintain rolling forecasts, communicate renewal risk, evaluate renewal health with customer data, and hit financial targets for revenue, bookings, and billings.
Location: Cairo
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Implement win/win negotiation strategies for a high quantity of renewal contracts to enhance value while strengthening customer trust.
  • •Support account growth by collaborating with the account team to identify incremental opportunities during renewal.
  • •Maintain and update a rolling territory forecast and communicate renewal risk to internal teams to develop resolution strategies.
  • •Collaborate cross-functionally with Account Executives, Customer Success, Pricing, Legal, Revenue Operations, and Product Management for upcoming renewals.
  • •Adhere to internal best practices (Opportunity Management, Data Quality and Accuracy, CRM Hygiene, Quotes and Forecasting) and achieve renewal revenue targets.

Key Requirements

  • •2+ years of experience in renewal management, account management, or customer success, ideally in SaaS.
  • •Strong negotiation skills to drive contracts to completion on time.
  • •Strategic mindset to lead persuasive value conversations with customers at an executive level.
  • •Experience in quota-carrying sales roles with proven achievement.
  • •Strong process management, financial acumen, and contractual engineering skills to manage the renewal cycle.
Experience:2+ yearsSaaS
Education:Bachelor's
Skills:NegotiationStrategic mindsetProcess managementFinancial acumenOrganization
Languages:English
Tech Stack:CRMForecastingQuotes

Company Brief

DocuSign
Provides a cloud-based electronic signature and intelligent agreement management platform that automates document workflows, identity verification, contract lifecycle management, and agreement analytics for enterprises and individuals worldwide.
Industry: LegalTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2003
Glassdoor
Glassdoor: 3.6
WebsiteLinkedInGlassdoor