Solution Advisor - SAP Next Gen - Academy for Customer Success - SOUTH AFRICA (Woodmead, ZA, 2148)

SAP
South Africa
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 2-3 yearsSkills: ["Problem-solving","Project management","Creative thinking","Adaptability","Emotional intelligence"]

Support customers and prospects by using SAP solution and business-process knowledge to identify challenges and help meet strategic objectives. Participate in discovery and executive meetings, deliver software demonstrations, and provide deal support throughout the sales cycle. Contribute to demand generation via marketing events and respond to RFPs, while completing a 10-month Next Gen academy program with hands-on training and mentorship.

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SAP
SAP
7 hours ago

Solution Advisor - SAP Next Gen - Academy for Customer Success - SOUTH AFRICA (Woodmead, ZA, 2148)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Support customers and prospects by using SAP solution and business-process knowledge to identify challenges and help meet strategic objectives. Participate in discovery and executive meetings, deliver software demonstrations, and provide deal support throughout the sales cycle. Contribute to demand generation via marketing events and respond to RFPs, while completing a 10-month Next Gen academy program with hands-on training and mentorship.
Location: South Africa
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Graduate level

Key Responsibilities

  • •Complete a 10-month program to build skills for a successful customer-facing career at SAP.
  • •Work with customers to participate in discovery sessions, executive meetings, presentations, and deal support activities.
  • •Create and deliver high-impact software demonstrations that help customers choose SAP over competitors.
  • •Provide demand generation support through marketing events and support deal execution by responding to RFPs.
  • •Lead customer discovery sessions and survey activities after program completion to uncover business challenges and opportunities.
Travel: High travel

Key Requirements

  • •2-3 years of professional experience with a strong foundation in technical and business processes and customer-facing skills.
  • •Knowledge of business processes and hands-on experience using relevant technologies and industry-standard tools for solution delivery.
  • •Proficiency in English and Italian to engage with global and local networks.
  • •A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
  • •Understanding of AI fundamentals, uses, and ethics, and a growing foundation in emerging technologies such as AI.
Experience:2-3 years
Skills:Problem-solvingProject managementCreative thinkingAdaptabilityEmotional intelligence
Languages:EnglishItalian

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
Glassdoor
Glassdoor: 4.1
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