Sephora

14 hours ago

Floor Manager - Eastland (Melbourne, AU)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Lead daily operations at the Eastland store as a Floor Manager and Client Experience Lead, shaping an elevated Sephora client experience. Manage and coach a team of 20+ beauty advisors to drive KPIs and sales performance, using reporting data for operational decisions. Partner closely with store leadership on back-of-house activities, onboarding, and continuous development, while role-modeling Sephora’s prestige, inclusive brand culture.

Location: Melbourne

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Shape the client experience and lead a dynamic team as the Floor Manager (Client Experience Lead).
•Drive a high-performance selling culture to exceed KPIs and elevate team capabilities through coaching and development.
•Use and interpret reporting data to inform operational decisions in collaboration with store leadership.
•Facilitate open communication, provide feedback, and maintain consistent dialogue with the wider management team.
•Oversee client and team matters in a fast-paced environment and make critical store decisions.

Pay and Benefits

Salary: 33.37 hourly

Perks:Parental LeaveLife InsuranceGym MembershipStore Discounts

Key Requirements

•Extensive retail management experience, including profit and loss, sales forecasting, people management and training, stock control, and visual merchandising.
•Proficiency using the Microsoft Office Suite for data interpretation and daily reporting.
•Hands-on leadership on the sales floor to motivate, coach, and empower team members.
•A proven track record of exceeding sales targets and KPIs with a results-oriented mindset.
•Availability to work a rotating roster, including late nights, weekends, and public holidays.

Experience:Retail

Skills:LeadershipMentoringCoachingCommunicationData-driven decision-making

Tech Stack:Microsoft Office SuiteKPIs

Company Brief

Sephora

Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Paris, France

Founded: 1969

Website LinkedIn

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Sephora

14 hours ago

Floor Manager - Eastland (Melbourne, AU)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Melbourne

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Shape the client experience and lead a dynamic team as the Floor Manager (Client Experience Lead).
•Drive a high-performance selling culture to exceed KPIs and elevate team capabilities through coaching and development.
•Use and interpret reporting data to inform operational decisions in collaboration with store leadership.
•Facilitate open communication, provide feedback, and maintain consistent dialogue with the wider management team.
•Oversee client and team matters in a fast-paced environment and make critical store decisions.

Pay and Benefits

Salary: 33.37 hourly

Perks:Parental LeaveLife InsuranceGym MembershipStore Discounts

Key Requirements

•Extensive retail management experience, including profit and loss, sales forecasting, people management and training, stock control, and visual merchandising.
•Proficiency using the Microsoft Office Suite for data interpretation and daily reporting.
•Hands-on leadership on the sales floor to motivate, coach, and empower team members.
•A proven track record of exceeding sales targets and KPIs with a results-oriented mindset.
•Availability to work a rotating roster, including late nights, weekends, and public holidays.

Experience:Retail

Skills:LeadershipMentoringCoachingCommunicationData-driven decision-making

Tech Stack:Microsoft Office SuiteKPIs

Company Brief

Sephora

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Paris, France

Founded: 1969

Website LinkedIn