Personal Banker Associate II - Fifth Third Center - Toledo, OH
Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: bachelorsSkills: ["Consultative sales","Relationship building","Customer service","Risk awareness","Professional communication"]Become a Retail Personal Banker II by completing a 9-week onboarding and education program with rotations across Operations and Sales & Service, followed by certification. Use a consultative sales process and Financial Needs Assessment to build customer profiles, cross-sell banking products, and promote deposits, loans, and fee-based services. Meet customer experience and production goals, provide guidance on sales/referrals, manage customer issues, and maintain confidentiality while following risk and ethics policies.

