Supervisor Care Coordination

Supervise care coordination activities for assigned members to ensure appropriate services are delivered by the care coordination team and providers, while maintaining continuity of care. Oversee day-to-day team operations, monitor care coordination documentation and transitions of care for compliance with contractual and regulatory standards, and ensure service level, quality, and KPI expectations are met. Coach and evaluate team performance, support onboarding and training, and collaborate with care management to address member needs.