Customer Experience Banker - Non NMLS (Itasca, TX)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Sales acumen"]

Serve as a Financial Concierge for walk-in customers, helping them achieve financial goals and strengthening consumer and business relationships. You’ll recommend deposit and other banking products, process transactions accurately, and maintain daily balances while delivering excellent customer service. Through a disciplined sales process, follow-up calls, and referrals, you’ll retain and grow accounts, educate customers on consumer deposit products, and partner across the bank to deepen relationships—while following all operational, risk, and regulatory policies.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Huntington Bancshares
Huntington Bancshares
2 days ago

Customer Experience Banker - Non NMLS (Itasca, TX)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, helping them achieve financial goals and strengthening consumer and business relationships. You’ll recommend deposit and other banking products, process transactions accurately, and maintain daily balances while delivering excellent customer service. Through a disciplined sales process, follow-up calls, and referrals, you’ll retain and grow accounts, educate customers on consumer deposit products, and partner across the bank to deepen relationships—while following all operational, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate and explain consumer deposit products to customers.
  • •Identify opportunities to grow customer relationships using a disciplined sales process and follow-up/outbound calling/referrals.
  • •Refer customers to other parts of the bank to deepen relationships and build partnerships.
  • •Follow all operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in an administration/civil affairs/similar role, or a Bachelor's Degree.
  • •At least 1 year in customer service in banking/financial services or goal-driven retail sales.
  • •Ability to handle cash.
  • •Comfort with technology such as mobile services and online banking services.
  • •Demonstrated customer-focused skills including communication and relationship management.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationSales acumen
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn