Account Manager - Chicago

Universal Forest Products
Chicago
Workplace: OnsiteFull timeUSD 75,000+ annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Self-motivated","Relationship building","Interpersonal communication","Negotiation","Reliable"]

Foster strong relationships with key clients and grow sales within an assigned territory. You’ll prospect new opportunities, collaborate with customers to match product solutions to their project needs, and act as the primary contact to manage expectations, resolve issues, and ensure satisfaction. Own customer relationships end-to-end using the company CRM, manage inventory and accounts receivable, conduct customer business reviews, and stay current on product offerings and industry trends.

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Universal Forest Products
Universal Forest Products
2 months ago

Account Manager - Chicago

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Foster strong relationships with key clients and grow sales within an assigned territory. You’ll prospect new opportunities, collaborate with customers to match product solutions to their project needs, and act as the primary contact to manage expectations, resolve issues, and ensure satisfaction. Own customer relationships end-to-end using the company CRM, manage inventory and accounts receivable, conduct customer business reviews, and stay current on product offerings and industry trends.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and maintain client relationships while prospecting new business opportunities in your territory.
  • •Recommend suitable products by collaborating with customers and understanding their specific needs.
  • •Manage customer relationships end-to-end, including proactively resolving issues and ensuring satisfaction.
  • •Handle sales execution activities: solicit opportunities, introduce programs, close sales, and manage leads in CRM.
  • •Coordinate orders and deliveries with internal teams and manage aged inventory and accounts receivable.

Pay and Benefits

Salary: USD 75,000 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid LeaveLearning BudgetWellness StipendEquity

Key Requirements

  • •Minimum 3 years of work experience in customer service.
  • •Working experience in sales with product, industry, and market knowledge.
  • •Ability to understand technical specifications and communicate product benefits effectively.
  • •Bachelor’s degree in business administration, marketing, or related field (or equivalent experience) is preferred.
  • •Understanding of basic accounting and business concepts; proficient English reading, writing, and speaking.
Experience:3+ years
Education:Bachelor's in business administration, marketing or related discipline
Skills:Self-motivatedRelationship buildingInterpersonal communicationNegotiationReliable
Languages:English
Tech Stack:CRM

Company Brief

Universal Forest Products
Manufactures and distributes wood, composite, and other building products for residential and commercial construction. Serves customers across retail, construction, industrial, and packaging markets through a broad network of manufacturing and distribution operations.
Industry: Building Materials
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Grand Rapids, United States
Founded: 1955
WebsiteLinkedIn