Zendesk

3 weeks ago

Senior Commercial Account Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Senior Enterprise Account Executive driving top-line revenue in SaaS by acquiring new enterprise customers, expanding existing partnerships, and leading long, value-driven sales cycles with executive sponsorship. You will build territory and account plans, leverage data insights to prospect and retain high-revenue clients, and collaborate with cross-functional teams to align Zendesk solutions with client goals.

Location: Paris

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Seniority: Sr. Manager level

Key Responsibilities

•Directly drive top-line revenue growth by acquiring new Enterprise customers and developing strategies to penetrate top tier accounts.
•Proactively identify and pursue opportunities to cross-sell additional products and services to existing customers to optimize account revenue and profitability.
•Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long-term strategic partnerships.
•Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in new business pipeline and increased retention and expansion of existing clients.
•Create quarterly territory plans, developing strategies and actionable tactics to increase our market share in the Enterprise sector.

Key Requirements

•BA/BS degree or equivalent experience required.
•Experience in cloud/software B2B sales or solution engineering with a minimum of 8 years of experience and a proven track record of exceeding sales targets.
•Strong, consistent track record of achieving targets & quota—President’s club a plus.
•Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages.
•Experience managing relationships with organizations generating revenues exceeding $2 billion.

Experience:8+ yearsSaaSEnterprise salesB2BCloud software

Education:Bachelor's

Skills:CommunicationNegotiationPresentationRelationship-buildingProblem-solving

Languages:English

Tech Stack:SalesforceOutreachClariSeismicLooker

Company Brief

Zendesk

Provides cloud-based customer service and engagement software, including help desk, ticketing, chat, and CRM tools that enable businesses to manage customer support, self-service, and omnichannel communication at scale.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: Private Equity Backed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Zendesk

3 weeks ago

Senior Commercial Account Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Paris

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Seniority: Sr. Manager level

Key Responsibilities

•Directly drive top-line revenue growth by acquiring new Enterprise customers and developing strategies to penetrate top tier accounts.
•Proactively identify and pursue opportunities to cross-sell additional products and services to existing customers to optimize account revenue and profitability.
•Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long-term strategic partnerships.
•Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in new business pipeline and increased retention and expansion of existing clients.
•Create quarterly territory plans, developing strategies and actionable tactics to increase our market share in the Enterprise sector.

Key Requirements

•BA/BS degree or equivalent experience required.
•Experience in cloud/software B2B sales or solution engineering with a minimum of 8 years of experience and a proven track record of exceeding sales targets.
•Strong, consistent track record of achieving targets & quota—President’s club a plus.
•Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages.
•Experience managing relationships with organizations generating revenues exceeding $2 billion.

Experience:8+ yearsSaaSEnterprise salesB2BCloud software

Education:Bachelor's

Skills:CommunicationNegotiationPresentationRelationship-buildingProblem-solving

Languages:English

Tech Stack:SalesforceOutreachClariSeismicLooker

Company Brief

Zendesk

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: Private Equity Backed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 4.0

Website LinkedIn Glassdoor