Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Listening","Customer focus","Relationship building","Interpersonal skills","Problem-solving","Adaptability"]

Manage the rental process at the Okmulgee facility by responding to inbound leads, guiding customers through equipment rentals, and maintaining strong relationships with contractors and construction principals. Use the proprietary T3 platform to keep machine information current and ensure customers receive the right equipment at the right time. Resolve customer inquiries and complaints, expand the customer base, and develop sales strategies to grow market share and improve customer experience.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
EquipmentShare
EquipmentShare
3 days ago

Rental Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Manage the rental process at the Okmulgee facility by responding to inbound leads, guiding customers through equipment rentals, and maintaining strong relationships with contractors and construction principals. Use the proprietary T3 platform to keep machine information current and ensure customers receive the right equipment at the right time. Resolve customer inquiries and complaints, expand the customer base, and develop sales strategies to grow market share and improve customer experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals.
  • •Maintain and nurture existing customer relationships to ensure high satisfaction and ongoing support.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kGym MembershipWellness StipendTool ReimbursementVolunteer Time

Key Requirements

  • •High school diploma or equivalent.
  • •Great listener who cares about solving customers' problems.
  • •Build, nurture, and maintain customer relationships throughout the rental process.
  • •Strong interpersonal and problem-solving skills.
  • •Adapt to a fast-paced, growing company and stay continuously educated on the latest EquipmentShare products and services.
Experience:ConstructionRental
Education:High School
Skills:ListeningCustomer focusRelationship buildingInterpersonal skillsProblem-solvingAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn