Logistics Management

Airbus
China
Workplace: OnsiteFull timeFunction: Supply Chain & LogisticsExperience: 5+ yearsSkills: ["Customer mindedness","Rigor","Problem-solving","Compliance","Integrity"]

Serve as the primary customer focal point for Airbus Helicopters logistics activities, including spares, PBH, AOG, warranty, component repair and overhaul, and transport. Monitor and improve customer satisfaction and key logistics KPIs (e.g., turnover, gross margin, OTR5b/OTD6b, order ratio). Support the Customer Support Manager day to day, represent the business with customers and maintenance centers, ensure HSE and quality compliance, and feed sales opportunities and prospects through deep customer understanding.

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FursaFursa
Airbus
Airbus
1 month ago

Logistics Management

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Last checked: 20 days agoStatus: Live

Job Summary

Serve as the primary customer focal point for Airbus Helicopters logistics activities, including spares, PBH, AOG, warranty, component repair and overhaul, and transport. Monitor and improve customer satisfaction and key logistics KPIs (e.g., turnover, gross margin, OTR5b/OTD6b, order ratio). Support the Customer Support Manager day to day, represent the business with customers and maintenance centers, ensure HSE and quality compliance, and feed sales opportunities and prospects through deep customer understanding.
Location: China
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Supply Chain & Logistics
Seniority: Mid level

Key Responsibilities

  • •Act as the main customer focal point for spares, PBH, AOG, warranty, component repair & overhaul, and transport activities.
  • •Monitor, increase, and secure customer satisfaction for all material & logistics activities using detailed action plans.
  • •Functionally support the Customer Support Manager for day-to-day customer activities.
  • •Monitor, secure, and improve logistics KPIs including turnover and gross margin, OTR5b, OTD6b, and order ratio.
  • •Represent Airbus Helicopters with customers, distributors, and maintenance centers for material & logistics issues, while ensuring HSE, export control, code of conduct, and quality management compliance.

Key Requirements

  • •At least 5 years of professional experience, ideally in customer-facing roles.
  • •Customer mindedness, rigor, and ability to follow standards with a problem-solving attitude.
  • •Fluent English and negotiation-level English.
  • •Experience using SAP.
  • •Aerospace working experience is a plus.
Experience:5+ yearsAerospace
Skills:Customer mindednessRigorProblem-solvingComplianceIntegrity
Languages:English
Tech Stack:SAP

Company Brief

Airbus
Designs, manufactures, and sells commercial aircraft, helicopters, defense and space systems, and related services worldwide. Airbus is a leading aerospace and defense company delivering integrated solutions for civil and military aviation customers.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Toulouse, France
Founded: 1970
WebsiteLinkedIn