Solution Advisor Associate - SAP Academy for Customer Success - Sydney and Melbourne (Hybrid)

SAP
Sydney, Melbourne
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 2-3 yearsSkills: ["Customer-facing","Learning agility","Problem-solving","Project management","Collaboration"]

Work as a customer-facing subject matter expert within SAP’s Next Gen Academy for Customer Success, supporting discovery sessions, executive meetings, and software demonstrations across the sales cycle. Complete a 10-month experiential program with mentorship, gaining technical and business process skills while engaging emerging technologies. After the program, lead customer discovery and survey activities, deliver high-impact demos, and support demand generation and deal execution through RFP responses.

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FursaFursa
SAP
SAP
2 hours ago

Solution Advisor Associate - SAP Academy for Customer Success - Sydney and Melbourne (Hybrid)

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Job Summary

Work as a customer-facing subject matter expert within SAP’s Next Gen Academy for Customer Success, supporting discovery sessions, executive meetings, and software demonstrations across the sales cycle. Complete a 10-month experiential program with mentorship, gaining technical and business process skills while engaging emerging technologies. After the program, lead customer discovery and survey activities, deliver high-impact demos, and support demand generation and deal execution through RFP responses.
Location: Sydney, Melbourne
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Graduate level

Key Responsibilities

  • •Successfully complete the 10-month program with experiential learning and on-the-job mentorship while working with customers.
  • •Participate in discovery sessions, executive meetings, and presentations to provide functional and technical deal support.
  • •Deliver engaging software demonstrations to help customers understand SAP’s value proposition.
  • •Support demand generation through marketing events and lead customer discovery and survey activities after program completion.
  • •Respond to RFPs and provide deal execution support while identifying whitespace opportunities at existing accounts.
Travel: High travel

Key Requirements

  • •Complete a 10-month SAP Academy program to build a foundation for a successful customer-facing career.
  • •Have 2–3 years of professional experience with strong technical and business process fundamentals and customer-facing skills.
  • •Develop hands-on knowledge using relevant technologies/solutions and industry-standard tools to support solution delivery and operational efficiency.
  • •Apply business acumen to understand business processes/industries and identify challenges and opportunities.
  • •Demonstrate learning agility, problem-solving, and collaboration skills, with proficiency in English.
Experience:2-3 years
Skills:Customer-facingLearning agilityProblem-solvingProject managementCollaboration
Languages:English
Tech Stack:SAP Business Transformation Management (BTM)SAP Business Technology Platform (BTP)SAP Business Data Cloud (BDC)DatabaseData managementAnalyticsApplication developmentIntegrationIntelligent technologiesAI

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
Glassdoor
Glassdoor: 4.1
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