Customer Solutions Engineer - Hardware Systems (PCIe, GPU)

AMD
Austin, Santa Clara
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Problem-solving","Collaboration","Customer engagement","Analytical thinking"]

Senior GPU Product Application Engineer to support AMD Instinct accelerators across Cloud, HPC, and OEM segments. You’ll collaborate with external OEM partners and internal teams to bring next-generation server platforms to market, co-optimizing hardware and software, and guiding bring-up, validation, and performance analysis across PCIe-based systems in customer data centers.

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FursaFursa
AMD
AMD
4 months ago

Customer Solutions Engineer - Hardware Systems (PCIe, GPU)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Senior GPU Product Application Engineer to support AMD Instinct accelerators across Cloud, HPC, and OEM segments. You’ll collaborate with external OEM partners and internal teams to bring next-generation server platforms to market, co-optimizing hardware and software, and guiding bring-up, validation, and performance analysis across PCIe-based systems in customer data centers.
Location: Austin, Santa Clara
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Manage technical interaction with OEM/ODM Partners to enable deployment of AMD Instinct Accelerators in partner systems.
  • •Work alongside firmware and upper software layers to co-optimize the whole AI software stack.
  • •Design and build tools for collecting/presenting GPU performance details correlated to low-level hardware characteristics.
  • •Lead the debug of Partner/Customer issues (firmware, HW, driver), working with a cross-functional team.
  • •Work with Partners on the development of manufacturing/screen tests to ensure reliability at scale.

Key Requirements

  • •Experience with PCIe-based hardware development and server platforms; strong system-level debugging skills.
  • •Familiarity with PCIe standards, GPU architectures, and high-speed interconnects.
  • •Proficiency in Enterprise Linux environments (Ubuntu, CentOS/RHEL, SLES) and scripting languages (Shell/BASH, Python, C/C++).
  • •Excellent written and oral communication skills to engage customers and cross-functional teams.
  • •Hands-on hardware/software problem solving for bring-up, validation, and performance optimization.
Experience:GPUDatacenterHPCServer hardwareAI
Education:Bachelor's in Computer Science, Computer Engineering, Electrical Engineering, or related
Skills:CommunicationProblem-solvingCollaborationCustomer engagementAnalytical thinking
Languages:English
Tech Stack:PCIePCIe standardsGPU architecturesUbuntuCentOS/RHELSLESShellBASHPythonCC++

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AMD
Designs and produces semiconductor products including CPUs, GPUs, and adaptive SoCs for consumer, enterprise, and embedded markets, competing across PCs, data centers, and gaming industries.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1969
Glassdoor
Glassdoor: 3.9
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