Customer Success Manager

AiPrise
Bengaluru
Workplace: HybridFull timeUSD 18,000 - 25,000 annuallyFunction: Customer Success & Account ManagementExperience: 3-6 yearsSkills: ["Communication","Stakeholder management","Problem-solving","Relationship management","Presentation"]

We are seeking a Customer Success Manager to own relationships with customers, ensure maximum value from the AiPrise platform, and collaborate with product and engineering to resolve onboarding and compliance challenges. You’ll drive renewals, expansions, and product adoption across a B2B SaaS fintech context, balancing high ownership with strong communication and stakeholder management.

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FursaFursa
AiPrise
AiPrise
4 months ago

Customer Success Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

We are seeking a Customer Success Manager to own relationships with customers, ensure maximum value from the AiPrise platform, and collaborate with product and engineering to resolve onboarding and compliance challenges. You’ll drive renewals, expansions, and product adoption across a B2B SaaS fintech context, balancing high ownership with strong communication and stakeholder management.
Location: Bengaluru
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own a portfolio of customer accounts and act as the primary point of contact.
  • •Run regular customer check-ins and success reviews.
  • •Help customers optimize their onboarding and compliance workflows.
  • •Identify opportunities to expand product usage and drive upsells.
  • •Work with product and engineering teams to resolve customer issues.

Pay and Benefits

Salary: USD 18,000 - 25,000 annually

Key Requirements

  • •3–6 years of experience in Customer Success, Solutions roles.
  • •Experience working with B2B SaaS products.
  • •Strong communication and stakeholder management skills.
  • •Comfortable working with APIs, integrations, and technical products.
  • •Ability to manage multiple customer relationships simultaneously.
Experience:3-6 yearsFintechRegtechPaymentsSaaS
Skills:CommunicationStakeholder managementProblem-solvingRelationship managementPresentation
Tech Stack:APIsIntegrations

Company Brief

AiPrise
AiPrise develops AI-driven software and services to help businesses automate workflows, extract actionable insights from data, and enhance decision-making using machine learning models and system integrations across enterprise environments.
Industry: Enterprise Software
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