ETCH Customer Engineer I

Applied Materials
Japan
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: associatesSkills: ["Communication","Willingness to learn","Customer coordination","Diagnostic thinking","Safety awareness"]

Serve as a direct customer liaison to install, maintain, and upgrade semiconductor and display equipment. Troubleshoot using digital analytics and basic diagnostic techniques, and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided). Coordinate and communicate with customers to ensure smooth operations and exceptional service, collaborating with senior Customer Engineers.

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Applied Materials
Applied Materials
1 month ago

ETCH Customer Engineer I

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Last checked: 12 hours agoStatus: Live

Job Summary

Serve as a direct customer liaison to install, maintain, and upgrade semiconductor and display equipment. Troubleshoot using digital analytics and basic diagnostic techniques, and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided). Coordinate and communicate with customers to ensure smooth operations and exceptional service, collaborating with senior Customer Engineers.
Location: Japan
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Collaborate with senior Customer Engineers to install, maintain, and upgrade customer equipment.
  • •Use digital analytics for troubleshooting.
  • •Apply basic diagnostic techniques to assess equipment and address technical issues with guidance.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
Travel: Low travel

Pay and Benefits

Perks:Travel AllowanceRelocation

Key Requirements

  • •Completion of an associate degree, military technical training, field service experience, or trade certification.
  • •Basic mechanical aptitude and willingness to learn to interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Effective written and verbal communication skills.
  • •Basic knowledge of Microsoft Excel, Word, and PowerPoint; valid driver’s license and ability to obtain a passport if travel is required.
Education:Associate's
Skills:CommunicationWillingness to learnCustomer coordinationDiagnostic thinkingSafety awareness
Licenses:Valid driver’s license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital analyticsElectrical schematicsMechanical schematicsDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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