Senior Director, Commercial Account Management

Gomotive
United States
Workplace: RemoteFull timeUSD 240,000 - 300,000Function: SalesExperience: 10+ yearsSkills: ["Communication","Cross-functional collaboration","Leadership","Coaching","Strategic thinking"]

Lead Net ARR growth across a CMRL customer base by driving upsell/cross-sell strategy and strategic renewals. Manage and scale a 100+ offshore team of Account Managers and sellers, coaching leaders to hit quarterly targets while improving accountability and customer satisfaction. Partner across Product, Marketing, Customer Support, and Onboarding to deliver a seamless lifecycle experience, and use Salesforce, dashboards, and forecasting analytics to track performance and guide decisions.

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FursaFursa
Gomotive
Gomotive
1 month ago

Senior Director, Commercial Account Management

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Last checked: 10 hours agoStatus: Live

Job Summary

Lead Net ARR growth across a CMRL customer base by driving upsell/cross-sell strategy and strategic renewals. Manage and scale a 100+ offshore team of Account Managers and sellers, coaching leaders to hit quarterly targets while improving accountability and customer satisfaction. Partner across Product, Marketing, Customer Support, and Onboarding to deliver a seamless lifecycle experience, and use Salesforce, dashboards, and forecasting analytics to track performance and guide decisions.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Director level

Key Responsibilities

  • •Directly manage frontline managers, coaching them to hit quarterly targets and broader strategic goals while building a culture of accountability and customer satisfaction.
  • •Recruit, hire, and develop top talent to build a bench of future leaders and scale sales teams through high-growth periods.
  • •Partner with Marketing and cross-functional leaders (Product, Sales, Onboarding, Strategy) to shape customer experience, lead generation, pricing/acquisition strategy, incentives, and GTM plans.
  • •Track and report key performance metrics, using data to identify strengths, close gaps, and guide decisions toward quarterly sales targets.
  • •Drive engagement, upsell, and retention strategies, serving as escalation support for complex deals and building scalable processes to improve team efficiency.

Pay and Benefits

Salary: USD 240,000 - 300,000
Perks:Health InsurancePharmacyDentalOpticalPaid Leave401kLife InsuranceDisabilitySick Time

Key Requirements

  • •10+ years of experience in SaaS sales, account management, or customer success, including 4+ years in a leadership role.
  • •Proven success leading SMB, Commercial, or Mid-Market segments through complex deal cycles and strategic renewal motions.
  • •Comfort partnering across functions and managing cross-functional dependencies to drive growth and retention outcomes.
  • •Strong operational acumen using Salesforce, dashboards, AI tools, forecasting models, and pipeline analytics.
  • •Experience with value-based selling and/or multi-product growth motions.
Experience:10+ yearsSaaSCustomer successAccount managementValue-based sellingMid-market
Skills:CommunicationCross-functional collaborationLeadershipCoachingStrategic thinking
Tech Stack:SalesforceDashboardsAI toolsForecasting modelsPipeline analytics

Company Brief

Gomotive
Provides a cloud-based fleet safety and compliance platform with digital driver logs, vehicle inspection checklists, workflows, and reporting tools to help transportation and delivery fleets improve safety and meet regulatory requirements.
Industry: Supply Chain Technology
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