Director, Commercial Sales & Account Management

Lead Net ARR growth across a CMRL customer base by driving upsell/cross-sell strategy and strategic renewals. Manage and scale a 100+ offshore team of Account Managers and sellers, coaching leaders to hit quarterly targets while improving accountability and customer satisfaction. Partner across Product, Marketing, Customer Support, and Onboarding to deliver a seamless lifecycle experience, and use Salesforce, dashboards, and forecasting analytics to track performance and guide decisions.