Carvana

1 month ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom haulers, while ensuring each vehicle is safe to drive through loading/unloading, inspection, and CMV-compliant driving. Complete customer paperwork and add detailed notes in the customer tracking system. Work an 11am–9pm shift with weekly availability, rotating days off between weekdays and weekends, while meeting physical and driving requirements for the role.

Location: Austin, Texas

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Deliver vehicles directly to customers’ doors using custom car haulers.
•Frequently load/unload vehicles and inspect the car-hauler to ensure the vehicle remains safe to drive.
•Complete customer paperwork and record thorough notes in the customer tracking system.
•Consistently drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
•Perform physically demanding tasks in indoor and outdoor conditions, including occasional inclement/extreme weather.

Pay and Benefits

Salary: USD 18 - 20 hourly

Perks:Health InsuranceDentalVision401kPaid LeaveLearning BudgetEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Must be at least 21 years of age and possess a valid driver’s license.
•Must be able to read, write, speak, and understand English.
•Ability to perform physically demanding tasks, including loading/unloading vehicles and detailing in indoor/outdoor conditions.
•Requires grasping, carrying, lifting, pushing, and pulling of items up to 50 lbs.

Experience:2+ years

Skills:Self-motivatedTeamworkSafety-focusedDetail-oriented

Licenses:Notary (within first 90 days)DOT Medical CardChauffeur's license (some states)Vehicle Verifier license (California)

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website

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Carvana

1 month ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Austin, Texas

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Deliver vehicles directly to customers’ doors using custom car haulers.
•Frequently load/unload vehicles and inspect the car-hauler to ensure the vehicle remains safe to drive.
•Complete customer paperwork and record thorough notes in the customer tracking system.
•Consistently drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
•Perform physically demanding tasks in indoor and outdoor conditions, including occasional inclement/extreme weather.

Pay and Benefits

Salary: USD 18 - 20 hourly

Perks:Health InsuranceDentalVision401kPaid LeaveLearning BudgetEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Must be at least 21 years of age and possess a valid driver’s license.
•Must be able to read, write, speak, and understand English.
•Ability to perform physically demanding tasks, including loading/unloading vehicles and detailing in indoor/outdoor conditions.
•Requires grasping, carrying, lifting, pushing, and pulling of items up to 50 lbs.

Experience:2+ years

Skills:Self-motivatedTeamworkSafety-focusedDetail-oriented

Licenses:Notary (within first 90 days)DOT Medical CardChauffeur's license (some states)Vehicle Verifier license (California)

Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website