Forward Deployed Engineer

Smartcat
United States
Workplace: RemoteFull timeFunction: OtherExperience: 10+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Problem-solving","Leadership","Client relationship management"]

Senior, customer-facing Forward Deployed Engineer responsible for translating business goals into deployed AI-powered localization workflows across the customer lifecycle, from pre-sales discovery to deployment and adoption. Own integrations, AI workflows, and cross-functional collaboration to drive measurable outcomes, adoption, and ARR with enterprise clients.

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FursaFursa
Smartcat
Smartcat
5 months ago

Forward Deployed Engineer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 1 year ago

Job Summary

Senior, customer-facing Forward Deployed Engineer responsible for translating business goals into deployed AI-powered localization workflows across the customer lifecycle, from pre-sales discovery to deployment and adoption. Own integrations, AI workflows, and cross-functional collaboration to drive measurable outcomes, adoption, and ARR with enterprise clients.
Location: United States
Workplace: Remote
Employment Type: Full time

Key Responsibilities

  • •Lead end-to-end technical execution across the customer journey — from pre-sales discovery and demos through deployment and value realization
  • •Build AI-powered workflows that improve multilingual content quality, speed, and efficiency
  • •Own integrations and automation that embed Smartcat into enterprise systems
  • •Partner cross-functionally to drive adoption, expansion, and long-term success
  • •Advise on technical delivery ownership and go-live readiness while ensuring stable, scalable solutions
Travel: High travel

Key Requirements

  • •BS/MS in engineering, analytics, or a related field with 10+ years in technical deployment, implementation management, or technical account management of SaaS products at Enterprise customers
  • •Experience with REST APIs, GitHub, AI SaaS workflows, enterprise change management, and technical solution design/integrations
  • •Skilled in troubleshooting complex implementation issues and creating custom solutions with software like LMS, CMS, PIMs, DAMs
  • •Excellent communication skills with experience presenting to both technical and executive audiences
  • •Strong negotiation, influencing, and client relationship management skills
Experience:10+ yearsSaaSEnterpriseAILocalizationAPIsCMSDAMPIMs
Education:Bachelor's
Skills:CommunicationNegotiationProblem-solvingLeadershipClient relationship management
Languages:English
Tech Stack:REST APIsGitHubAI SaaS workflowsLMSCMSPIMDAMAEMDrupalSFCC

Company Brief

Smartcat
Provides a cloud-based translation and localization platform that combines CAT tools, workflow automation, vendor marketplace, and payments to help enterprises manage multilingual content and scale translation operations efficiently.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: New York, United States
Founded: 2016
WebsiteLinkedIn