Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Interpersonal skills","Relationship building","Problem-solving","Adaptability"]

Coordinate the full equipment rental experience for contractors in Lexington. You’ll respond to inbound leads, guide customers through the rental process, and build relationships to help grow the customer base. Maintain customer satisfaction by resolving inquiries and staying up to date on new equipment and services, while also developing sales strategies to improve market share and customer experience using EquipmentShare’s proprietary T3 technology.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Coordinate the full equipment rental experience for contractors in Lexington. You’ll respond to inbound leads, guide customers through the rental process, and build relationships to help grow the customer base. Maintain customer satisfaction by resolving inquiries and staying up to date on new equipment and services, while also developing sales strategies to improve market share and customer experience using EquipmentShare’s proprietary T3 technology.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process
  • •Build and expand relationships with contractors and construction company principals, educating them on ways to save and improve efficiency
  • •Maintain and nurture existing customer relationships to ensure customers are 100% satisfied and informed of new options
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications
  • •Develop new sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kGym MembershipWellness StipendTool ReimbursementsVolunteer Time

Key Requirements

  • •High School diploma or equivalent
  • •Strong interpersonal and problem-solving skills to address customer needs throughout the rental process
  • •Ability to build, nurture, and maintain customer relationships
  • •Adaptability in a fast-paced, growing company while staying educated on EquipmentShare products and services
  • •Caring mindset and ability to solve customers’ problems as a listener
Education:High School
Skills:Customer focusInterpersonal skillsRelationship buildingProblem-solvingAdaptability
Languages:English
Tech Stack:T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn