Product Owner - AI Retail Growth, APAC (Singapore, SG)

Zurich Insurance
Singapore
Workplace: OnsiteFull timeFunction: Product ManagementSkills: ["Stakeholder management","Agile delivery","Communication","Conversion-focused UX","Operating in ambiguity"]

Own the end-to-end roadmap and backlog for an AI-led retail sales channel across APAC. Build an AI-native conversational discovery and purchase journey, covering product discovery/purchase flows, data architecture, and recommendation logic for personalized add-ons and cross-sell. Partner closely with underwriting, pricing, and compliance to keep the experience within regulatory guardrails while managing external development teams and tracking success metrics.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Zurich Insurance
Zurich Insurance
3 days ago

Product Owner - AI Retail Growth, APAC (Singapore, SG)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own the end-to-end roadmap and backlog for an AI-led retail sales channel across APAC. Build an AI-native conversational discovery and purchase journey, covering product discovery/purchase flows, data architecture, and recommendation logic for personalized add-ons and cross-sell. Partner closely with underwriting, pricing, and compliance to keep the experience within regulatory guardrails while managing external development teams and tracking success metrics.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own the product roadmap and backlog for the AI-led retail sales channel.
  • •Translate vision into user stories, acceptance criteria, and prioritized sprints, working with internal and external development partners.
  • •Design and iterate the conversational purchase experience, balancing conversion, trust, and insurance sales regulatory/compliance requirements.
  • •Define data architecture and business logic for data-driven add-on and cross-sell recommendations.
  • •Manage day-to-day build execution with partners: scope regional rollout, manage scope/timelines/quality, partner with underwriting/pricing/compliance, and track success metrics to evolve the roadmap.

Key Requirements

  • •6–8+ years in product management/product ownership, ideally shipping consumer digital products in insurance, fintech, or e-commerce.
  • •Experience building or owning digital and/or AI-powered customer journeys, beyond familiarity with AI tools.
  • •Strong agile delivery skills, including writing detailed specs and managing an external development team.
  • •Working knowledge of insurance products and financial regulations.
  • •Ability to operate in ambiguity for a 0-to-1 build and manage stakeholders across strategy, tech delivery, core insurance operations, and country teams.
Experience:InsuranceFintechE-commerce
Skills:Stakeholder managementAgile deliveryCommunicationConversion-focused UXOperating in ambiguity
Languages:Mandarin
Tech Stack:AIData architectureRecommendation architectureAgile

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn