Senior Claims Specialist - Financial Services & Professions Group (FSPG/ Financial Lines)

Aon
Hong Kong
Workplace: OnsiteFull timeFunction: Insurance & ActuarialExperience: 10+ yearsSkills: ["Results oriented","Self-motivated","Accountable","Negotiation","Coaching","Relationship management"]

Process and manage complex financial lines claims, setting claims strategy and leading insurer discussions and negotiations. Provide claims advisory and advocacy to clients, including litigation support and claims reviews with analytics. Own key accounts, participate in client presentations, and deliver strategic advice based on portfolio reviews. Collaborate with the Financial Services & Professions Group (FSPG) to identify business opportunities and coach claims team members.

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Aon
Aon
1 day ago

Senior Claims Specialist - Financial Services & Professions Group (FSPG/ Financial Lines)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Process and manage complex financial lines claims, setting claims strategy and leading insurer discussions and negotiations. Provide claims advisory and advocacy to clients, including litigation support and claims reviews with analytics. Own key accounts, participate in client presentations, and deliver strategic advice based on portfolio reviews. Collaborate with the Financial Services & Professions Group (FSPG) to identify business opportunities and coach claims team members.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Mid level

Key Responsibilities

  • •Process and manage complex and sensitive financial lines claims (e.g., PI, D&O, BBB, Crime, Cyber, IMI).
  • •Set claims strategy for complex and contentious claims and lead insurer discussion and negotiation.
  • •Provide claims advisory and advocacy to clients, including litigation support to facilitate claim settlement.
  • •Conduct claims reviews and produce analytics; review and analyse the FSPG claims portfolio to provide strategic advice.
  • •Take responsibility for key accounts, maintain professional servicing levels, and coach/support claims team members’ development.

Key Requirements

  • •Degree qualified (legal qualification preferred).
  • •At least 10 years of litigation/financial lines claims experience.
  • •Experience advocating on clients’ behalf with insurers on non-standard, high value, complex points of law.
  • •Ability to understand and precisely interpret policy wordings and apply them to real claim cases.
  • •Excellent command of written and spoken English and Chinese (Mandarin added advantage).
Experience:10+ yearsFinancial servicesInsuranceClaims
Skills:Results orientedSelf-motivatedAccountableNegotiationCoachingRelationship management
Languages:EnglishChineseMandarin

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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