Fashion Consultant - Swarovski - Riyadh

Chalhoub Group
Riyadh
Workplace: OnsiteFull timeFunction: SalesExperience: 2+ yearsSkills: ["Guest experience","Customer relationship building","Data-driven decision making","Team collaboration","Adaptability"]

Drive individual and team sales targets while delivering exceptional guest experience in-store. Support CRM and customer experience initiatives, capture customer behavior and merchandising insights (top sellers/slow movers) for business reviews, and build client relationships via an omnichannel approach. Provide pre-buying product feedback, promote the MUSE loyalty program, ensure adherence to VM guidelines and SOPs, and support in-store CX initiatives, events, and activations.

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Chalhoub Group
Chalhoub Group
2 days ago

Fashion Consultant - Swarovski - Riyadh

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Drive individual and team sales targets while delivering exceptional guest experience in-store. Support CRM and customer experience initiatives, capture customer behavior and merchandising insights (top sellers/slow movers) for business reviews, and build client relationships via an omnichannel approach. Provide pre-buying product feedback, promote the MUSE loyalty program, ensure adherence to VM guidelines and SOPs, and support in-store CX initiatives, events, and activations.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Achieve individual and collective sales targets and deliver exceptional guest experience.
  • •Support in-store implementation of CRM, CX, and other customer and people initiatives.
  • •Collect data on customer behaviour, top sellers, and slow movers to inform business reviews.
  • •Drive client relationships using an omnichannel approach and provide pre-buying product feedback.
  • •Ensure adherence to VM guidelines and SOPs, including SLAs for click and collect, and support in-store marketing/events and CX initiatives.

Pay and Benefits

Perks:Health InsuranceChild EducationRemote WorkEmployee Discounts

Key Requirements

  • •2 years of experience in a luxury fashion brand
  • •Deliver individual and collective sales targets while providing exceptional guest experience
  • •Support in-store CRM and customer experience initiatives
  • •Drive client relationships through an omnichannel approach
  • •Ensure adherence to VM guidelines and standard operating procedures (SOPs)
Experience:2+ yearsLuxury fashion
Skills:Guest experienceCustomer relationship buildingData-driven decision makingTeam collaborationAdaptability

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
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Glassdoor: 4.0
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