Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Listening","Relationship building","Interpersonal skills","Problem-solving","Adaptability"]

Manage the rental customer experience by responding to inbound leads, guiding customers through the rental process, and building long-term relationships with contractors and construction company principals. Maintain customer satisfaction, resolve inquiries and complaints, and use new sales strategies to grow market share and improve customer experience. Work onsite in Savannah using EquipmentShare’s proprietary T3 technology that keeps rental information up to date.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Manage the rental customer experience by responding to inbound leads, guiding customers through the rental process, and building long-term relationships with contractors and construction company principals. Maintain customer satisfaction, resolve inquiries and complaints, and use new sales strategies to grow market share and improve customer experience. Work onsite in Savannah using EquipmentShare’s proprietary T3 technology that keeps rental information up to date.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals, and educate customers on how EquipmentShare helps them save and operate more efficiently.
  • •Maintain and nurture existing customer relationships to ensure customers are satisfied and keep them updated on ways EquipmentShare can improve their business.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kGym MembershipTool ReimbursementsPaid Volunteer

Key Requirements

  • •High School diploma or equivalent.
  • •You’re a great listener and care about solving your customer’s problems.
  • •You’re energized by building, nurturing, and maintaining customer relationships throughout the rental process.
  • •You have strong interpersonal and problem-solving skills.
  • •You can adapt to a fast pace and stay educated on EquipmentShare products and services.
Education:High School
Skills:ListeningRelationship buildingInterpersonal skillsProblem-solvingAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn