Research Lead, News Product

The New York Times
New York
Workplace: HybridFull timeUSD 140,000 - 155,000 annuallyFunction: Research & Scientific (R&D)Experience: 8+ yearsSkills: ["Human-centered design","Research synthesis","Workshop facilitation","Ethical decision-making","Cross-functional collaboration"]

Lead end-to-end, reader-centric research for the New A.I. Products and Platforms mission. Partner with cross-functional teams across Product, Design, Editorial, Engineering, and Marketing to shape strategy through human-centered design, GenAI-enabled rapid prototyping, and rigorous evaluation of A.I. prototypes and products. Synthesize qualitative and quantitative findings, collaborate across Audience Insights teams, manage external research vendors, and champion responsible, accurate, ethical AI innovation.

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The New York Times
The New York Times
1 month ago

Research Lead, News Product

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Job Summary

Lead end-to-end, reader-centric research for the New A.I. Products and Platforms mission. Partner with cross-functional teams across Product, Design, Editorial, Engineering, and Marketing to shape strategy through human-centered design, GenAI-enabled rapid prototyping, and rigorous evaluation of A.I. prototypes and products. Synthesize qualitative and quantitative findings, collaborate across Audience Insights teams, manage external research vendors, and champion responsible, accurate, ethical AI innovation.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Lead human-centered design research approaches that drive NAPP and company goals through user-needs insights.
  • •Use research-based insights and GenAI tools to support rapid prototype iteration.
  • •Own evaluation frameworks to assess quality and editorial integrity for A.I. prototypes and products.
  • •Build research-supporting solutions using AI tools and champion responsible, accurate, and objective AI use.
  • •Complement research with behavioral data, proprietary/industry research, and A/B testing; collaborate with Audience Insights teams and manage external research vendors.

Pay and Benefits

Salary: USD 140,000 - 155,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeavePaid SickPaid ParentalLearning BudgetFsa

Key Requirements

  • •8+ years of research and insights experience.
  • •Experience researching chat interfaces or GenAI search tools and using GenAI tools and features in your work.
  • •Experience moderating qualitative research and facilitating brainstorms and workshops with cross-functional partners.
  • •Mastery of a range of research methods, including participatory design, interviews, ethnographies, co-creation, and user-initiated feedback tools.
  • •Experience executing qualitative and quantitative research and synthesizing findings into compelling narratives with visualized insights.
Experience:8+ years
Skills:Human-centered designResearch synthesisWorkshop facilitationEthical decision-makingCross-functional collaboration
Languages:English
Tech Stack:GenAILLMA/B testingChat interfacesGenAI search tools

Company Brief

The New York Times
Operates The New York Times, a global news organization delivering journalism across print and digital platforms, plus specialty sites like Wirecutter. Produces reporting, opinion, multimedia, and subscription-driven content covering national and international affairs.
Industry: News, Journalism & Broadcasting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 1851
WebsiteLinkedIn