NTT

3 months ago

Client Account (Manager) – Life Sciences Industry

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Last checked: 4 hours agoStatus: Live

Job Summary

Manage a portfolio of Life Sciences clients, owning revenue and margin targets while serving as the primary contact point for delivery outcomes. Build and maintain executive client relationships, anticipate client trends, and align opportunities to the group’s value proposition. Drive commercial development for new customers, coordinate commercial offer preparation with delivery teams, and manage client-facing commercial operations including pipeline, orders, and project tracking.

Location: Milan

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Manage a client portfolio to achieve revenue and margin objectives.
•Own client relationships across management levels and ensure delivery results as the single contact point.
•Anticipate trends within assigned clients and create conditions to respond to the group value proposition and develop new business.
•Initiate commercial development activities for potential new customers.
•Coordinate technical and economic commercial offers with delivery structures and manage related administrative activities (orders, opportunities, pipeline, delivery/job tracking).

Key Requirements

•Around 10 years of experience in selling and delivering consulting services, in Client Lead or Manager roles.
•In-depth knowledge of the Life Sciences market and key processes, especially pharmaceutical companies.
•Experience transitioning from pure consulting/delivery roles into a strong commercial, business-driving approach.
•Graduated degree (Diploma di Laurea).
•Good/excellent English and strong energy and initiative.

Education:Bachelor's

Skills:EnergyInitiativeRelationship skillsResults orientationClient needs assessment

Languages:English

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT