Sales Associate I

Tapestry
Durham
Workplace: OnsiteFull timeUSD 15 - 19.5 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Interpersonal savvy","Dealing with ambiguity","Drive for results","Learning on the fly"]

Deliver an elevated, personalized luxury retail experience as the front-line ambassador for the Coach brand. Meet personal and store sales goals by using clienteling, cross-selling and upselling, and omnichannel tools including Mobile POS and clienteling platforms. Support daily store operations—cash wrap, inventory processing, replenishment, and visual merchandising—while maintaining asset protection and service standards.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Tapestry
Tapestry
3 months ago

Sales Associate I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Deliver an elevated, personalized luxury retail experience as the front-line ambassador for the Coach brand. Meet personal and store sales goals by using clienteling, cross-selling and upselling, and omnichannel tools including Mobile POS and clienteling platforms. Support daily store operations—cash wrap, inventory processing, replenishment, and visual merchandising—while maintaining asset protection and service standards.
Location: Durham
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador, following style and service standards.
  • •Build client relationships through personalized styling, product expertise, fashion advice, and follow-up.
  • •Drive sales using cross-selling, upselling, tailored recommendations, and omnichannel selling tools.
  • •Perform daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and asset protection procedures.
  • •Support inventory cycles by receiving shipments, stocking shelves, and managing product movement; assist teammates as needed.

Pay and Benefits

Salary: USD 15 - 19.5 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveTuition AssistanceDisability InsuranceCommuter Benefits

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS).
  • •Strong English proficiency and ability to communicate effectively with customers.
  • •Ability to work in a fast-paced environment and maintain high energy on the floor.
  • •Ability to lift at least 25 lbs regularly and maneuver the sales floor and stockroom as needed.
Experience:1+ yearsLuxury retail
Skills:Customer focusInterpersonal savvyDealing with ambiguityDrive for resultsLearning on the fly
Languages:English
Tech Stack:POSIPadLaptopMobile POSClienteling toolsShort-form videoSocial selling platformsWalkie-talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor