Flagship Specialist, Women's Department (Full Time) - adidas LDN Flagship Store, Oxford St, London (London, GB)

Adidas
London
Workplace: OnsiteFull timeFunction: OtherSkills: ["Consumer centricity","Brand engagement","Customer service"]

Deliver an exceptional, brand-led consumer experience at adidas’ LDN Flagship store for Women’s Department customers. You will be the first point of contact within the designated touchpoint, supporting an end-to-end service experience and helping create a one-of-a-kind experience for Flagship and Creators Club consumers. Bring strong product knowledge—features, benefits, competitors, and future marketplace insights—to drive engagement, consumer centricity, and Flagship KPIs.

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FursaFursa
Adidas
Adidas
1 hour ago

Flagship Specialist, Women's Department (Full Time) - adidas LDN Flagship Store, Oxford St, London (London, GB)

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Job Summary

Deliver an exceptional, brand-led consumer experience at adidas’ LDN Flagship store for Women’s Department customers. You will be the first point of contact within the designated touchpoint, supporting an end-to-end service experience and helping create a one-of-a-kind experience for Flagship and Creators Club consumers. Bring strong product knowledge—features, benefits, competitors, and future marketplace insights—to drive engagement, consumer centricity, and Flagship KPIs.
Location: London
Workplace: Onsite
Employment Type: Full time

Key Responsibilities

  • •Maintain a highly impactful, brand-orientated consumer experience within the adidas LDN Flagship store.
  • •Assist with the end-to-end service experience for consumers in the designated touchpoint.
  • •Be the first contact consumers meet within the designated consumer touchpoint.
  • •Use product knowledge (features, benefits, competitors, and future marketplace) to drive engagement and centricity.
  • •Support Flagship KPIs and help build a culture of consumer centricity in the touchpoint.

Key Requirements

  • •Have knowledge and experience of adidas products, including features and benefits.
  • •Understand competitors and the future marketplace to drive brand engagement.
  • •Support end-to-end consumer service within the designated consumer touchpoint.
  • •Provide a highly impactful, brand-orientated consumer experience in the store.
  • •Aid a culture of consumer centricity within the designated consumer touchpoint.
Skills:Consumer centricityBrand engagementCustomer service

Company Brief

Adidas
Global sportswear company designing, manufacturing, and selling athletic footwear, apparel, and accessories. Serves consumers and athletes through branded products, direct-to-consumer retail, and wholesale channels worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1949
Glassdoor
Glassdoor: 3.8
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