Cloud Account Executive, Service Cloud, Singapore Enterprise

Salesforce
Singapore
Workplace: OnsiteFull timeFunction: SalesSkills: ["Analytic and task solving","Working well in a team","Working under pressure","Critical thinking","Independence"]

Drive Service Cloud revenue growth in the Singapore market by formulating and executing sales strategy for targeted industries. Identify and develop opportunities within existing Salesforce customers and prospects, create new leads through prospecting, and build trusted relationships with service leaders. Structure, negotiate, and close large deals at VP/CxO level while evangelizing customer service transformation and AI benefits. Also refine Service Cloud sales messaging and support peer enablement.

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FursaFursa
Salesforce
Salesforce
3 hours ago

Cloud Account Executive, Service Cloud, Singapore Enterprise

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Last checked: 3 hours agoStatus: Live

Job Summary

Drive Service Cloud revenue growth in the Singapore market by formulating and executing sales strategy for targeted industries. Identify and develop opportunities within existing Salesforce customers and prospects, create new leads through prospecting, and build trusted relationships with service leaders. Structure, negotiate, and close large deals at VP/CxO level while evangelizing customer service transformation and AI benefits. Also refine Service Cloud sales messaging and support peer enablement.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Identify Service Cloud opportunities within the existing Salesforce customer base and prospects.
  • •Create new leads through systematic prospecting of Service leaders and leverage relationships to drive business.
  • •Define and pitch the contribution and value of service transformation aligned to an account vision and customer management.
  • •Build trusted relationships with heads of Customer Service by understanding challenges, needs, and demand.
  • •Structure, negotiate, and close business on VP and CxO level, and accelerate growth through an execution plan for Service Cloud.

Key Requirements

  • •Extensive background selling service applications and/or managing customer service operations and service transformation.
  • •Proven track record of selling Customer Service/Customer Engagement solutions into the market or implementing service transformation in multinational enterprises.
  • •Strong understanding of customer service business and customer service operations and buyer profiles.
  • •Strong analytical and problem-solving skills to succeed in a fast-paced environment.
  • •Ability to work well in an extended sales team and operate effectively under pressure with a growth mindset.
Skills:Analytic and task solvingWorking well in a teamWorking under pressureCritical thinkingIndependence

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor