Enterprise AI adoption lead (East)

Writer
New York
Workplace: HybridFull timeUSD 186,000 - 219,000 annuallyFunction: Data Science & Machine LearningExperience: 5+ yearsSkills: ["Program management","Stakeholder management","Facilitation","Continuous improvement","Relationship building"]

Own customer activation and platform success for an East region portfolio, embedding with stakeholders to turn AI investment into measurable outcomes. Build and co-develop AI solutions tied to customer workflows, design activation strategies, and implement champion programs, dashboards, and trainings. Facilitate live and virtual workshops, collaborate with curriculum teams, refine enablement based on adoption data, and partner with transformation leads to drive scalable AI adoption.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Writer
Writer
17 hours ago

Enterprise AI adoption lead (East)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Own customer activation and platform success for an East region portfolio, embedding with stakeholders to turn AI investment into measurable outcomes. Build and co-develop AI solutions tied to customer workflows, design activation strategies, and implement champion programs, dashboards, and trainings. Facilitate live and virtual workshops, collaborate with curriculum teams, refine enablement based on adoption data, and partner with transformation leads to drive scalable AI adoption.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Mid level

Key Responsibilities

  • •Own activation and platform success for a customer portfolio by understanding use cases, objectives, and success metrics.
  • •Build and co-develop custom AI solutions with customers, translating use cases into workflows with measurable business impact.
  • •Design and execute activation strategies (champion programs, office hours, usage dashboards, customized trainings, and workshops) to drive adoption.
  • •Create and grow champion communities and advocate networks, including training internal customer trainers to scale enablement.
  • •Facilitate live and virtual educational workshops and live events, partnering with curriculum teams on customization and delivery.
Travel: Medium travel

Pay and Benefits

Salary: USD 186,000 - 219,000 annually
Equity and Bonus:Equity
Perks:Paid LeaveHealth InsuranceDentalVisionParental Leave401kEquityLearning BudgetWellness Stipend

Key Requirements

  • •At least 5 years of proven experience owning activation success and driving measurable adoption outcomes in customer success.
  • •Deep ability to discover, map, and leverage customer use cases, workflows, and business objectives into success metrics.
  • •Experience implementing activation programs such as champion networks, office hours, usage dashboards, and workshops.
  • •Strong track record building advocate networks and power user communities that drive peer-to-peer learning.
  • •Ability to scope, design, and deliver tailored AI demos/solutions and connect platform usage to business outcomes and ROI.
Experience:5+ yearsCustomer successEnterprise AIGenerative AI
Skills:Program managementStakeholder managementFacilitationContinuous improvementRelationship building
Tech Stack:AI agentsLLMsDashboardsWorkflowsEnterprise AI

Company Brief

Writer
Provides an AI writing platform for enterprises that helps teams create on-brand, high-quality content at scale using customizable style guides, real-time suggestions, and governance controls.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series B
Headquarters: New York, United States
Founded: 2019
WebsiteLinkedIn