Business Office Associate

CarMax
Cincinnati
Workplace: OnsiteFull timeUSD 15.5 - 23.3 hourlyFunction: Business OperationsSkills: ["Customer service","Attention to detail","Organization","Multitasking","Confidentiality"]

Support store operations by processing and auditing sales, auctions, and appraisals with accuracy and strong attention to detail. You’ll manage cash handling and security protocols, complete critical paperwork (including finance contracts and DMV documentation), and ensure correct titles, payoffs, and funding documentation. Work directly with customers and internal teams, maintain accurate records through data entry and reconciliation, and help train and mentor new associates while following EH&S requirements.

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CarMax
CarMax
2 months ago

Business Office Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support store operations by processing and auditing sales, auctions, and appraisals with accuracy and strong attention to detail. You’ll manage cash handling and security protocols, complete critical paperwork (including finance contracts and DMV documentation), and ensure correct titles, payoffs, and funding documentation. Work directly with customers and internal teams, maintain accurate records through data entry and reconciliation, and help train and mentor new associates while following EH&S requirements.
Location: Cincinnati
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit retail and wholesale paperwork, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions to ensure accurate titles, payoffs, and documentation for funding.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and following security protocols.
  • •Train and mentor new associates and support store operations across departments, while maintaining EH&S requirements and a clean work area.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly
Perks:Paid Leave

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Skills:Customer serviceAttention to detailOrganizationMultitaskingConfidentiality
Tech Stack:Microsoft Office

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn